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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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March 15, 2024

I was scheduled for my 10,000 mile service appointment on within 2 days. They had me finished in less time than they told me I'd be there. My battery failed the inspection so they replaced it and Ronald was More

by PRCOGNEVICH
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 15, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

March 11, 2024

He explained everything my car needs. He was paying attention to my service for the next time More

by MSMITH81
Recommend Dealer
Yes
Employees Worked With
Mr.Rony
Mar 11, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

March 09, 2024

Gary makes the service a great day! I suggest the dealership to all due to the Sales, Victoria Revels, and service department via Gary. Thank You. More

by KCABIBI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
Mar 11, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

March 08, 2024

Car sat for weeks without being diagnosed Car sat for weeks without being diagnosed & the price to diagnosis was astronomical. More

by WENDLOU8
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
Mar 11, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. Each concern voiced by our amazing customers allows our team to find ways to improve! Here, at Ray Brandt INFINITI, we strive to provide the best quality service and experience for each of our guests. Your concerns have been brought to the attention of management and your service advisor to rectify the matter. We apologize for any shortcomings during your service experience and look forward to assisting you again in the future!

March 08, 2024

Terrible experience This was not handled well I will never buy from Brandt again Goodbye More

by DFN
Recommend Dealer
No
Employees Worked With
Gary Gueldner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
March 08, 2024

I have been a loyal customer to this dealership for several years with only one negative experience. I have witnessed small growth in certain areas. The constant positives are cleanliness, pleasantness More

by ANJKELLEY
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 08, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

March 07, 2024

I trust RBI with the maintenance repairs of my vehicle and appreciate their professionalism when bringing my car to them for service. More

by GENERJACKSON
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
February 26, 2024

Fast and efficient Our service was quick and efficient. Everyone was helpful and friendly. Exceptional More

by ELISEBROUSSARD104
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
Feb 28, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

February 20, 2024

Mr John is awesome! He always ensure my needs are met when I’m there for my SUV to be serviced. More

by beautybilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas Arnold, III
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

February 17, 2024

I've had a pleasant experience with the dealership. They keep me well informed and updated on my vehicle. More

by dk5652003
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!