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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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August 24, 2023

I’ve had my car serviced there for the past 10 years and never had any problems More

by CYNT32856@yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 22, 2023

Everything was wonderful like always ! I always receive five star service. From the greeting all the way to the cashier.. More

by agtstang00
Recommend Dealer
Yes
Aug 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for providing us with feedback about your positive experiences with us. It's truly rewarding to know that everything went wonderfully during your visit. Delivering five-star service from the moment you arrive until you leave is our priority. Your kind words motivate us to keep up the excellent work. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

August 22, 2023

John is very knowledgeable and addressed my concerns immediately and promptly with a gracious smile More

by PDOMINGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2023

I love this dealership ! They treat me like family . They always take care of me ! Very knowledgeable and professional. More

by mzshavonda05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2023

Another good job by the team at Ray Brandt Infiniti Always come back to service my auto More

by BLambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2023

Tina was fantastic! Great customer service from start to finish. Would be a client of her again. More

by CMNUCCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tima took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 16, 2023

The vehicle wasn’t completely serviced in my opinion. Left the service center with a washer fluid low light. Tires weren’t properly inflated and I wasn’t offered an oil service. More

by Tab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Team has attempted to reach out to you regarding your concerns. Please contact us at your earliest convenience so we may address these concerns and hope to rectify them. Sincerely, Ray Brandt Auto Group

August 15, 2023

Excellent service! Great communication was most important to me & They have over achieved ! Not to mention the awesome refreshments they have while you wait lol. 10/10 More

by TYRON.SMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arrin Khanbashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for your outstanding 5-star review, Tyron We're so glad to hear that you had an excellent service experience with us. We understand the importance of great communication, and we're delighted that our team exceeded your expectations in that regard. We're also glad you enjoyed our refreshments while waiting. Your feedback is highly appreciated, and your perfect score means a lot to us. We appreciate your support and look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2023

Excellent customer service, staff friendly, reliable, trustworthy helpful. Appointment was completed very quickly . I was impressed. More

by SUNBARBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arrin Khanbashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Aug 15, 2023 -

SUNBARBS responded

Respond publicly

August 14, 2023

Repair prices are to high, labor to high. I think you all are over charging the customers. Because you know that you are the only infiniti dealer in the new orleans area More

by PAULETTE.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John / sales person
Aug 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to provide feedback about your visit, Paulette. We genuinely value all input from our customers. We strive to provide high-quality service using genuine parts and skilled technicians. We understand your concerns about pricing but rest assured we continually evaluate our rates to remain competitive while maintaining the quality you deserve. We appreciate your insights, and we hope to have another chance to exceed your expectations in the future. Sincerely, Ray Brandt Auto Group

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