Matt Bowers Infiniti Metairie - Service Center

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us, Mr. Hill. We understand the frustration that comes from intermittent issues, especially when they're difficult to replicate during the diagnostic process. Our goal is to ensure that every vehicle leaves our dealership in optimal condition, but sometimes the irregular nature of certain problems can pose a challenge. We appreciate your understanding and are grateful for the opportunity to inspect the vehicle again. We remain committed to identifying and addressing the A/C system concern to your satisfaction. Your patience and feedback are invaluable as we work towards a resolution. Sincerely, Ray Brandt Auto Group

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us! It's wonderful to hear that our team exceeded your expectations with their professionalism and efficiency. We always strive to provide timely service, and it's great to know we were able to have your car ready ahead of schedule. We appreciate your trust in us and are here for any future automotive needs you might have. See you next time, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Thank you for sharing your feedback with us. It's essential for us to ensure our customers are well-informed throughout the service process. We acknowledge the importance of consistent communication, and we'll aim to enhance this aspect moving forward. We hope your vehicle is now running smoothly after the service. Your patience and understanding are greatly appreciated. We look forward to serving you better in the future. We thank you for choosing Ray Brandt INFINITI of Metairie. Sincerely, Ray Brandt Auto Group

Matt Bowers Infiniti Metairie responded

We appreciate you taking the time to share your experience with us, Tammy! We're very glad to hear that our team left a great impression on you with their excellent service. Your satisfaction is very important to us, and we're pleased we were able to exceed your expectations. Your recommendation means the world to us, and we're grateful you chose us for your automotive needs. We look forward to assisting you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your positive feedback! We're so glad to hear that Tina has consistently provided you with top-notch service. It's always our goal to offer first-class experiences, and we're glad Tina embodies that standard. We appreciate your trust and loyalty and are grateful you continue to choose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to your next visit with us! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Cedric, thank you for sharing your experience with us. We're very glad to hear that our team left a positive impression on you with their excellent service and thorough communication. Your satisfaction means everything to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Thank you so much for sharing your experience with us. We're very happy to hear our team at Ray Brandt INFINITI of Metairie left a great impression on you with their informative and helpful service. Your satisfaction is our priority, and we're pleased we were able to meet your expectations. We appreciate your five-star review and are grateful you chose our dealership for your automotive needs. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Ronnie, thank you so much for your wonderful review. We're honored to have earned your trust and loyalty over multiple vehicle purchases. Hearing that our team at Ray Brandt INFINITI of Metairie made your experience A+ is truly rewarding. Our aim is to treat every customer like family, and we're thrilled to know we've succeeded with you. We cherish your continued support, and we look forward to serving you for many more years to come. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us; we appreciate all feedback. Your review has been sent to Management. If you wouldn't mind responding privately to this message with your full name and contact information, our service manager would like to reach out to you regarding your review. Thank you! Sincerely, Ray Brandt Auto Group

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share feedback about your visit with us! We're very glad to hear that Tina and the rest of our team at Ray Brandt INFINITI of Metairie left a positive impression on you with their helpful and friendly service. Your satisfaction is our priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy