Matt Bowers Infiniti Metairie - Service Center

Love the service department. Always easy to deal with and helpful. Best service department I've every dealt with in my 40 years of owning cars.. They keep you well informed. Always easy to deal with and helpful. Best service department I've every dealt with in my 40 years of owning cars.. They keep you well informed. More

Excellent customer service experience From the moment I got on the phone with David in the service department and up to the time that my car was ready for pick up, it was a great experienc From the moment I got on the phone with David in the service department and up to the time that my car was ready for pick up, it was a great experience. I highly recommend Ray Brandt Infiniti Service Department! More

Warm Welcoming Services Upon entering David Jones office he sets a WELCOMING…FRIENDLY…environment. He also goes above and beyond to make sure that the customer needs are met. Upon entering David Jones office he sets a WELCOMING…FRIENDLY…environment. He also goes above and beyond to make sure that the customer needs are met. More

Great David in service. !!! David in service has been my consultant fir years and years and I trust everything he tells me! He is intelligent , caring, helpful and funny! Great David in service has been my consultant fir years and years and I trust everything he tells me! He is intelligent , caring, helpful and funny! Great aspects to have ! More

Great Dealership and Tim M. with Service was Excellent Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely d Overall great dealership and may consider buying again. The service department goes above and beyond ensuring your vehicle needs are met and timely delivered back with no issues. More

Service Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was notewort Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was noteworthy as well. More

Good Customer Service, but Questioning the Techs My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started My A/C went out at 73,960 miles and it was diagnosed as a broken A/C. So I purchased a new A/C for $2,420. Then after less than 200 miles I started having the same problem. It turns out that the computer turns off the A/C when the car's overheating; however, it does not notify the driver that it did that. The next time it happened, fortunately, the A/C shutdown wasn't enough to compensate for the overheating and it was evident from the engine temperature gauge. So Infiniti diagnosed it as the thermostat. So I purchased a new thermostat for 451. That was at 74,205 miles. I'm at 74,333 miles now and the car just overheated. Besides the clear incompetence of the technician to diagnose the problem on their own product, the service staff is great. More

David Jones He is the best services writer I have ever had. Very professional and accommodating and always with a smile. I can call and usually get an appointme He is the best services writer I have ever had. Very professional and accommodating and always with a smile. I can call and usually get an appointment at my convenience. More

Excellent Service! Once again, the service representative, Javier, provided awesome service! Everyone that I came in contact with at the dealership were friendly and cou Once again, the service representative, Javier, provided awesome service! Everyone that I came in contact with at the dealership were friendly and courteous. I'd definitely recommend this location to anyone looking to purchase or have service on their vehicle! More

Infiniti service Great service. Everyone was very accomidating and helpful. Vehicle is great and dealership has been first class. Would recommend David Bufton as a Great service. Everyone was very accomidating and helpful. Vehicle is great and dealership has been first class. Would recommend David Bufton as a salesperson. Very good to work with. More