Back

Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

Sort by
July 03, 2019

Worst Nobody didn’t greet me and also nobody didn’t call to let me know my car was ready! This never happened before!!! Must was a bad day More

by LIL_LO2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know anyone name
Jul 15, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to reach out, Lil. We forwarded your message to our management team and someone should be reaching out shortly to further investigate this matter!

July 02, 2019

As easy as it gets. From my first phone cal till we drove off...an absolute pleasure. Ryan was great to work with! Ryan new my name and vehicle within 15 seconds of my More

by JRTORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Service.
Jul 05, 2019 -

Matt Bowers Infiniti Metairie responded

Congratulations on your new vehicle! We are so glad that Ryan took great care of you during your buying process.  We hope you visit us again in the near future!

June 29, 2019

Service They are awesome. They always go out of their way to make sure I am a satisfied customer. I would strongly recommend this service department to anyone More

by CAREYSTOCKTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Melady, David Bufton, Lisa Mayeaux
Jul 01, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you, Carey! We are glad to hear that David and Thomas took great care of you during your visit. We hope to continue to earn your business!

June 27, 2019

Always a great experience I always get my oil changed there and every time they let me know about the tires, brakes, filters, fliuds, wipers, very important information. Thanks More

by RICONOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webber
Jun 27, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for your review, Riconola! We are glad to hear Ryan took great care of you during your visit. We hope to continue to earn your business.

June 27, 2019

Very easy to do business with. Tim Milam is great. The service department at Ray Brandt Infinity is great. Very easy to schedule, drop off, pick up, etc. Tim Milam in particular, is always very flex More

by RNEELIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Jun 28, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you, RNeelis! We are glad to hear that Tim took great care of you during your visit. We hope to continue to earn your business!

June 27, 2019

Great customer service Their customer service is top notch. Whether I have an appointment or not, someone is always available to assist me - regardless of how minor or major More

by CINDYBURKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Nguyen & Javier
Jun 28, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you, Cindy! We are glad to hear that Annie took great care of you during your visit. We hope to continue to earn your business!

June 26, 2019

Only what I needed I took my car in for an oil change and there were no hidden fees or additional things identified. I am one happy customer. I had a very nice loaner an More

by SWENT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jun 27, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for your review! We are glad to hear Lisa took great care of you during your visit. We hope to continue to earn your business.

June 25, 2019

Excellent I was greeted with a smile when I drove up and got out of my car. I was told what they would do and how much time it would take. The waiting area was More

by SFPIKE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Nguyen
Jun 25, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us! We are glad to hear that Annie took great care of you during your visit and hope to continue to earn your business!

June 24, 2019

not helpfull would not fix a tire that I bought from you what more can I say ,.I spent 2,000 $ a couple a month ago and you couldn't fix a tire for me . More

by IGRAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harveair , Lisa Mayeaux
Jun 25, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to reach out, Igraff. According to our records, we could not safely repair the tire due to the placement of the nail. There are strict DOT regulations that we must follow. If you need anything else from our end, we'd be more than happy to help!

June 24, 2019

Always Awesome! I got a screw in my tire. I have the Tire protection plan so i called Tim and he told me to come right in. He was out when I got there so Dave took c More

by CHUFFT333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Tim.
Jun 25, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us! We are glad to hear that Dave and Tim took great care of you during your visit and hope to continue to earn your business!

...
108
...