Matt Bowers Infiniti Metairie - Service Center

They were awesome! I got there late and they took care of everything and washed my car. I thought I just needed air, but had a screw in my tire. They patched it, changed I got there late and they took care of everything and washed my car. I thought I just needed air, but had a screw in my tire. They patched it, changed my oil, rotated my tires and washed it in 50 minutes. More

Execptional Service I was first greeted upon my arrival with a smile, and then to have both Tim and Javier to ask was someone helping me or what can we do to assist that I was first greeted upon my arrival with a smile, and then to have both Tim and Javier to ask was someone helping me or what can we do to assist that's a WOW factor. I can to have my Oil change. Upon completion of my service Tim clearly took the time to go over and explain what recommended services I need to have done along with the cost. The TRUST that I have grown with this service adviser over the years let me tell you I can appreciate him always gong over and beyond to exceed my expectation. to some it up in one word Exceptional !!!!!!!!!!!! More

"NEW" Paint Job All we can say is Ray Brandt was awesome in resolving this problem and we will never forget them for that......Can't say that about many dealerships.. All we can say is Ray Brandt was awesome in resolving this problem and we will never forget them for that......Can't say that about many dealerships....... More

Exemplary as always. My experience as always was what I've come to expect from Ray Brandt Infiniti. It's why most of my family drive Infinitis and why I'll continue to as My experience as always was what I've come to expect from Ray Brandt Infiniti. It's why most of my family drive Infinitis and why I'll continue to as long as I can. Thank You! More

Very good The staff was friendly and the car was returned in a reasonable amount of time. The waiting room was comfortable, however, there were too many employe The staff was friendly and the car was returned in a reasonable amount of time. The waiting room was comfortable, however, there were too many employees sitting and chatting in that waiting room. More

Quick Appt & great Detail Javier set the service in action. Updates of recommended services were sent; with a photo of tire damage! Options were detailed & Choices were made vi Javier set the service in action. Updates of recommended services were sent; with a photo of tire damage! Options were detailed & Choices were made via Text. That’s Easy! Jorge chauffeured me to work & back to the dealer when the car & I were ready. ~ one note. My windshield wipers are new & not streaking as the service report indicated... I replaced those in the last month or so ;-) But, The rear wiper is shot~ it is past streaking!! -I will get that & the tire done ASAP. Thanks for the Quick & Convenient Service with Smiles, Jacque More

oil change In and out. fFee oil change with new car at one year. Friendly as always. No waiting at either drop-off or pick-up. Thanks. In and out. fFee oil change with new car at one year. Friendly as always. No waiting at either drop-off or pick-up. Thanks. More

Oil change I was in and out in the time frame I was quoted 😊. Everything was explained in a manner which I understood. I was even told what to expect when I com I was in and out in the time frame I was quoted 😊. Everything was explained in a manner which I understood. I was even told what to expect when I come in next time which was great More

Service was fast Confutable environment, bright and clean. Staff greeting as you come in and knows your name. Friendly. And that’s why I bought all four of my c Confutable environment, bright and clean. Staff greeting as you come in and knows your name. Friendly. And that’s why I bought all four of my cars. Keep up the good work. More

Amazing Service Team! From the arriving to the departure experience, Dave and the entire service team provides excellent customer service. I highly recommend the service d From the arriving to the departure experience, Dave and the entire service team provides excellent customer service. I highly recommend the service department! Thank you More