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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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July 19, 2019

Infinity service department Productive and friendly ! The employees were thorough and and easy to work with. I liked how they informed me of other issues via my cell phone and as More

by PKAREN728
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier (not sure of last name) service department
Jul 22, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write a review, Karen! We are glad to hear that Javier took great care of you during your service visit. We hope to continue to earn your business!

July 19, 2019

FIX FLAT TIRE I BOUGHT FOUR NEW TIRES LAST MONTH AND DON'T UNDERSTAND WHY WE HAD TO PAY $50 DOLLARS TO GET A FLAT FIXED. I WILL NEVER BRING MY CAR BACK FOR TIRE More

by EVE_HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JAVIER
Aug 07, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to reach out, Eve. We have forwarded your message to our service manager and he should be giving you a call to further investigate this matter. If you need immediate assistance, please do not hesitate to contact us directly.

July 19, 2019

everything was fine every thing was fine. They did a good job. I wads pleased that they were able to take care of the situation. BTW, I will not take another survey a More

by LMM4VOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
Jul 22, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write a review! We are glad to hear that David took great care of you during your service visit. We hope to continue to earn your business!

July 18, 2019

Outstanding I came in for my air conditioning because I heard a noise. Thank God I’m still under warranty, and the issue was address expeditiously. More

by Racar1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Melady, Dustin Fazzio, Robert Lambertson, David Bufton, Chris Carpenter, Troy Morrison, Andy Schobel, John Morgan
Jul 18, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, Racar! We are glad to hear our team took great care of you during your service visit. We hope to continue to earn your business!

July 18, 2019

Truly exceptional Everything was terrific and I will use the service department again for all of my vehicle needs. Very enjoyable experience thanks for all the time and More

by carmen.provenzano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jul 18, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, Carmen! We are glad to hear David took great care of you during your service visit. We hope to continue to earn your business!

July 17, 2019

Visit to service center My experience is always very good at the service center. I always feel like I'm visiting my family. I am always treated with a friendly smile from eve More

by ADRIANDUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones
Jul 17, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for your review, Adrian! We are glad to hear that Victoria and David took great care of you during your service visit! We really appreciate your feedback and hope to continue to earn your business!

July 16, 2019

Service at Ray Brandt Infiniti is the best All of your people are outstanding Dave Jones is without a doubt the best Service Manager there is. The entire service staff deserves credit. Thanks More

by RC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jones
Jul 16, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for taking the time to review us! We are glad to hear that Victoria and Dave took great care of you during your visit. We hope to continue to earn your business!

July 13, 2019

long wait Wait seemed excessive for an oil change since I had an appointment. I was told it would be 1:45 to 2:00 hours and waited almost 3 hours. More

by JBCROZAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember her name
Jul 22, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to reach out, JB. We have forwarded your message to our management team to look further into this service visit. We always try to help our customers as promptly as possible, according to appointments/walk-ins. We hope to continue to earn your business!

July 11, 2019

Maintenance Ryam Webre always is attentive when I come to Metairie Infiniti. I call him and he gets me in right away, always has a smile on his face. His respon More

by BROOKEMARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Jul 15, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write a review, Brooke! We are glad to hear that Ryan took great care of you during your visit.

July 10, 2019

Routine Service VIsit TIm Milam always does a great job and accommodates my schedule. We have been Ray Brandt customers for years and recommend them highly to anyone consi More

by JOHN@EMCNO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Jul 15, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write a review, John! We are glad to hear that Tim took great care of you during your visit. We appreciate your loyalty all these years!

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