Matt Bowers Infiniti Metairie - Service Center

Great service department Arrin and Tim were very helpful. They kept me up to date with what was going on and when our car would be ready. Highly recommend!! department Arrin and Tim were very helpful. They kept me up to date with what was going on and when our car would be ready. Highly recommend!! More

Oil change Quick service fast turnaround NO Problems. It was an oil change and I need to type 25 words? Oh, the coffee machine at the dealership is stellar! Quick service fast turnaround NO Problems. It was an oil change and I need to type 25 words? Oh, the coffee machine at the dealership is stellar! More

Service Personalized service. Lots of trust in having vehicle taken care of. This is my 3rd Infiniti. No hesitation in further purchases from this dealershi Personalized service. Lots of trust in having vehicle taken care of. This is my 3rd Infiniti. No hesitation in further purchases from this dealership because of its attention to it's customers. More

Friendly, courteous, and patient Very pleasant experience for the first service visit, I will return. Annie was helpful and explained everything that was done to my car. She even made Very pleasant experience for the first service visit, I will return. Annie was helpful and explained everything that was done to my car. She even made sure that my expired oil change for a year was honored. More

Excellent Service! Ryan Weber provided excellent customer service on my recent visit. The level of care and attention demonstrated was greatly appreciated. Service at Ryan Weber provided excellent customer service on my recent visit. The level of care and attention demonstrated was greatly appreciated. Service at this dealership is easy and stress free! More

Service The service experience was done in a timely manner. Although, I would have hoped there was some type of discount on the purchase of a flood light tha The service experience was done in a timely manner. Although, I would have hoped there was some type of discount on the purchase of a flood light that needed to be replaced due to it coming apart and not being covered even though my vehicle is not even 6 months old, overall i'm glad it has been fixed. More

Service Detailed clear information was given regarding service needs. It was convenient to be able to utilize a loaner car while repairs were made. Great expe Detailed clear information was given regarding service needs. It was convenient to be able to utilize a loaner car while repairs were made. Great experience More

Amazing! They greet you when you drive up and immediately as I was a walk-in after replacing a battery in my entry remote that didn’t eliminate the problem. Ms. Annie approached me cordially took the remote advi I was a walk-in after replacing a battery in my entry remote that didn’t eliminate the problem. Ms. Annie approached me cordially took the remote advised me of the problem, the cost and time for the replacement order.It came in damaged. She overnighted me a replacement had it installed within the hour the next day. She constantly apologized for the mishap More

Ray Brandt Infiniti is great I always dreaded taking my care for service until I purchased from Ray Brandt & met Tim Milam. Tim makes everything so easy and does his absolute best I always dreaded taking my care for service until I purchased from Ray Brandt & met Tim Milam. Tim makes everything so easy and does his absolute best to satisfy his customers. More

Excellent! The service department took care of my car like it was their own. My loaner was ready to go and they got me checked in and out of there in not time! The service department took care of my car like it was their own. My loaner was ready to go and they got me checked in and out of there in not time! More