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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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October 06, 2019

Oil & Filter Change Service while I waited was great. I had refreshments, and spoke to a sales person, who was telling me about the 2019 deals on the lot. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 10, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you, William. We are glad to hear that David took great care of you during your service visit. We hope to continue to earn your business in the future.

October 05, 2019

scheduled maintenance Service was done within time frame given. My car was washed before given back to me, but the windshield was still dirty. Service otherwise was f More

by JEDVHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Nguyen
Oct 10, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you, Jed. We are glad to hear that Nguyen took great care of you during your service visit. We hope to continue to earn your business in the future.

October 04, 2019

Feeling alright!! They make you feel a part of their experience which makes you feel everything is going to be alright with your car. Its a good feeling knowing your au More

by TGALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bufton, Troy Morrison
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us! We are glad to hear that David and Troy took great care of you during your visit. We hope to continue to earn your business in the future!

October 04, 2019

Awesome Experience! Once again, the service technician Javier was Da Bomb! He explained everything being done or needed for my car. He kept me updated along the process a More

by KCHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, K Charles! We are glad to hear that Javier took great care of you during your visit. We hope to continue to earn your business in the future!

October 03, 2019

Very good dealership excellent employees N/a excellent service will continue to have my 2013 vehicle jx35 serviced at ray Brandt infinity thanks for the excellent customer service and welcomi More

by KHYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carpenter
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, Khyra! We are glad to hear that Chris took great care of you during your visit. We hope to continue to earn your business in the future!

October 03, 2019

Replace Battery Under warranty no charge. Second battery for this car. Please check the battery type to find out if that battery has been replaced by other customers. More

by GARRY.WINCHESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember this name of my service representative , Troy Morrison
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, Garry! We are glad to hear that Troy and Victoria took great care of you during your visit. We hope to continue to earn your business in the future!

October 03, 2019

Quick and quality work Made my appointment online and dropped off my car, got a loaner car. My car was ready in a few hours and was a quick pick up process. I can get a li More

by JDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, David Bufton
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, JDM! We are glad to hear that David and Tim took great care of you during your visit. We hope to continue to earn your business in the future!

October 03, 2019

Nail in tire Yes great job service department was indeed ik washed car and got me out within a hour refreshments were nice as well checked on warranty More

by BOYDTI2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write a review, Boydti. We are glad to hear you enjoyed your service visit and that Victoria took great care of you and addressed the nail in your car's tire. We would however, love to learn a little bit more about your experience to better understand why you rated us with a 3-star review and see how we can improve next time around. We look forward to your response.

September 22, 2019

Helpful and Honest The service department at Infiniti is great. The staff is friendly and helpful. Even when the diagnosis identifies work needed on my car, I never feel More

by Wisegal
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 23, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us! We are glad to hear that you had a great experience at our dealership and that Javier took great care of you. We hope to continue to earn your business.

September 19, 2019

Amazing job I love Ray Brandt Service Department i drive up in the morning Ryan Webre is there waiting to take care of me Thanks you Ryan Weber More

by CHRISB16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Weber
Sep 23, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us, Chris! We are glad to hear that you had a great experience at our dealership and that Ryan took great care of you. We hope to continue to earn your business.

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