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Matt Bowers Infiniti Metairie - Service Center
Metairie, LA
1,157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center
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October 31, 2023
Ray Brandt Infiniti is a great dealership with great service and staff. They always treat me and my family like family. service and staff. They always treat me and my family like family. More
by PAULMICKEN
Verified CustomerEmployees Worked With
Other Employees :
Alberto Torres, Jeff Lawrence
October 30, 2023
I recommend this dealership to anybody that want to feel appreciated after the sale! When I come for service, they’re always A-1 from pull up! 10 outta 10 . -Lost Dogg appreciated after the sale! When I come for service, they’re always A-1 from pull up! 10 outta 10 . -Lost Dogg More
by NOBRED27
October 29, 2023
Had routine oil change. One week later had a dead battery. Invoice showed it was checked and was fine. It wasn’t. It was very dead. Had it actually been checked it wou One week later had a dead battery. Invoice showed it was checked and was fine. It wasn’t. It was very dead. Had it actually been checked it would have shown that. I’m concerned now not knowing what else may not have actually been checked. I called twice for the service manager and never received a return call back. I have not had issues in the past until now. However, I will say they are terrible about returning calls for anything. I have to call multiple times just to schedule appointments for service. More
by DGEMMOLVA
October 27, 2023
Always an awesome experience Service was thorough and I was kept informed on the status of my vehicle. was kept informed on the status of my vehicle. More
by Hilda Grayson
October 27, 2023
Had a good experience a the service center Mr Gary was very helpful 👏 great job very helpful 👏 great job More
by everidgejjack
Employees Worked With
October 26, 2023
I took my car in for my rear passenger side window working intermittently. It would go up and down sometimes perfectly: but at other times it wouldn’t respond to the switches. This clearly indicated working intermittently. It would go up and down sometimes perfectly: but at other times it wouldn’t respond to the switches. This clearly indicated a switch problem. They changed the regulator, which was working fine whenever the switches engaged. I paid the 100 dollar deductible required by my Endurance car warranty. I pick up my car; and before I get to my home: I have the exact same problem. I bring it back to the dealership and they find that the switches are the problem; and charge me another 100 dollar deductible for a problem that they misdiagnosed in the first place. I have worked on cars enough to know when a regulator is bad; the windows don’t operate smoothly for any period of time. And worse than that. They didn’t check to make sure they were working before they released the car to me. So I guess the window switches went bad, within the 30 minutes after I left the dealership; and weren’t bad when they checked it. They obviously changed the wrong part and charged me another 100 dollars for their mistake. The staff was courteous and professional; but the service department did not get it right the first time. More
by Regnell1500
Employees Worked With
October 25, 2023
Great service and attention to detail. My service advisor attended to all my concerns relative to my vehicle. My service advisor attended to all my concerns relative to my vehicle. More
by JWATSON40
October 25, 2023
John Daigle was extremely knowledgeable and kept in constant communication with me about the status of my vehicle. The car was clean when it was delivered back to me and was finished over a week ahead constant communication with me about the status of my vehicle. The car was clean when it was delivered back to me and was finished over a week ahead of the scheduled delivery day! More
by JNDOLE1972
Employees Worked With
October 25, 2023
Always five star service at Ray Brandt Infiniti. Communication was excellent. Will always continue to use Ray Brandt Infiniti Communication was excellent. Will always continue to use Ray Brandt Infiniti More
by agtstang00
Employees Worked With
October 24, 2023
Always a nice and friendly staff. Service advisors who listen and are accommodating. Clean environment. Service advisors who listen and are accommodating. Clean environment. More
by Kalorio
Employees Worked With
Other Employees :
Sanders Woods, Ryan Webre
