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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

August 21, 2020

The ray Brandt experience is excellent and the customer always comes first in every way possible. Everyone at the Ray Brandt dealership makes the customer feel welcome. More

by JLATOUR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you JLATOUR57 for your wonderful review of our dealership! We are thrilled to see that our Team Members hit every expectation with you! We are glad to hear that we offered a truly exceptional experience. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

Luv Ray Brandt and my service manager Brian is awesome. Courteous, helpful and accommodating. Willing to listen and work with you. I will give them 10/10. Tradition carries on. Thank you. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Lisa Mayeaux, Alberto Torres
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you KM for this wonderful review! We appreciate your kind words and look forward to assisting you will all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

Ryan Webre was terrific Service Rep. I recently relocated from Houston, TX. I was accustomed to receiving 20 minute texted updates during my vehicle's oil change and services. Southwest Infiniti' More

by TERESA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you TERESA16 for your kind words about Ryan. We are sorry that your vehicle was not washed prior to getting it back to you. Because of the current pandemic, we have tried our best to limit the number of people in and out of vehicles and car washes have been suspended to help limit that. But, we hear you – we don’t want dirty cars either – so next time you are in the area, please give us a call and we will get you cleaned up and back on the road. Ray Brandt Auto Group

August 20, 2020

We loved our experience at Ray Brandt!!! Bill was excellent to work with! We are loving our new QX80. I would recommend this to anyone looking for a new car. Thank you! Meg More

by MEGRYAN1347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Troy Morrison
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

MEGRYAN1347, Congrats on your new QX80! We appreciate your kind words about our sales department and our Team Member, Bill! Your recommendation is the largest compliment we could receive! We look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

Tim did a great job fitting me in. Took care of everything By getting my car in and totally serviceing it and fixing the tire More

by JACKJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with our service department JACKJENSEN! We appreciate you kind words about Tim and we are glad to hear that everything worked out for you. We look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 19, 2020

My service advisor was fantastic as always. David got me in and out quickly and that is very important with my schedule. Always a great experience More

by HEATHERPAL
Recommend Dealer
Yes
Employees Worked With
David Jones
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you HEATHERPAL for your review of your Service visit! We are thrilled to hear that David took such great care of you and your vehicle! We hope to see you for your next visit! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2020

My experience in the service department of ray Brandt infiniti was excellent. I brought my vehicle in for routine servicing and received prompt and efficient treatment. More

by PATDEHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you PATDEHON for your service review! We appreciate your kind words about our Team! We hope to turn your 1 Star Review for Overall Experience into a 5 Star Review next time! Thank you for choosing us! Ray Brandt Auto Group

August 18, 2020

Everyone was extremely helpful and took all covid precautions. Once they figured out the problem with my sunroof they let me know a part needed to be ordered and let me know as soon as it’s in I’ll b More

by MIMICONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you MIMICONIS for your wonderful review of our Service Department! I'm glad to hear that you were taken care of and that all precautions were being followed by our Team Members! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2020

Oil Change/ new wipers, etc. It is Always a great experience when taking my car in for service and Everyone is very friendly and gets my car ready on a timely basis. More

by KSTEVENS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Aug 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you KSTEVENS5 for your service review! We appreciate your kind words about our Team Members and also your loyalty! We hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 13, 2020

Absolutely wonderful! We love Mike and Bob! They both helped us when we went to purchase two SUVs, and we’re very welcoming & helpful. Mr Carey is so knowledgeable and made sure our experience was pleasa More

by ASHLEY CHUGDEN
Recommend Dealer
Yes
Employees Worked With
Robert Lambertson, Troy Morrison, Mike Truxillo
Aug 13, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you ASHLEY for this wonderful review! We are very excited to hear that our Team delivered a great experience! We appreciate your kind words and hope to assist you again in the future! Come see us for your maintenance needs as well. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

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