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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

September 28, 2020

Tim passed me on to David. That was the best thing he did for me! This man made me feel like I mattered! Tim didn’t! More

by NEWLOVEBABY2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience. We are glad to hear that David took care of you and your vehicle. I will pass this on to the Service Manager. Ray Brandt Auto Group

September 27, 2020

Some of the service techcians are not a too friendly-cordial David Jones is always nice, helpful and cordial. my previous service Joel was always helpful. ; I was disappointed when discoverd More

by FULLERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience. I will pass this information on to the Service Manager. Ray Brandt Auto Group

September 26, 2020

Words can not say enough! The warm, friendly service from the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is g More

by MOMONEYTROPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux, Alberto Torres, Fred Mena
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you MOMONEYTROPEZ for your very kind review. We are glad to hear that our Team offers warm and friendly service. We strive to offer the best experience to every customer on every visit. Thank you for sharing this with us and we hope to assist you when services are needed. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

I really appreciate David Jones for always getting my car in and out in a timely fashion. He always helps makes sure that my car is taken care of. More

by FIREFLY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review FIREFLY007. We are glad to hear that David takes such great care of you and your vehicle. Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

They were very nice and helpful with any question I had. I do plan to return for any other services I will need in a the future More

by BIGROBAIR98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you BIGROBAIR98 for your review of your service visit. We appreciate your kind words and look forward to assisting you again. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2020

I enjoyed my time at y’all dealership the guys I dealt with gave me and my wife great time and experience they were honest a straight forward and I would recommend someone to deal with Ray Brandt Infiniti More

by SIDNEYJONES3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lambertson, Mike Truxillo, Calvin Liggett
Sep 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Sidney for your review of your sales visit. We are thrilled that you and your wife had an excellent experience. We do appreciate your recommendation, as that is the largest compliment we can receive. We look forward to assisting you with your vehicle's maintenance in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2020

Ryan Weber is always fantastic in Service. The appointments are always on time. The car is returned clean, and he is always happy to help. More

by STEPHANIEFOLSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan weber
Sep 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Stephanie for your review of your service visit. We are glad to hear that Ryan is offering you exceptional service. We appreciate you choosing us for your vehicle's needs. Ray Brandt Auto Group #WeMakeItEasy

September 24, 2020

We needed another Key Fob for a QX80 that we bought from another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you More

by WQUICK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 24, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you WQUICK0 for your review of your visit. We are glad to hear that our Team was able to take care of your needs. We hope to assist you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

When I first pulled up I sat in my car and thought someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the fi More

by CHRISTINACOLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Sep 24, 2020 -

Matt Bowers Infiniti Metairie responded

Christinacoler, We do apologize for this behavior. It's upsetting to hear that you did not receive the top-notch service we strive to provide. I will bring this to the attention of the Service Manager. Thank you for bringing this to our attention so that we can address it immediately. Ray Brandt Auto Group

September 22, 2020

As always a great experience at the service department. The team is always so accommodating. The only thing I would like to see come back is the car wash. It is a nice extra perk. More

by HEATHERPATTEE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Tina, Ryan, Lisa Mayeaux
Sep 22, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you HEATHERPATTEE79 for your review of our service department. We appreciate your kind words. We hope to have the car wash back soon, among other amenities we were used to. Thank you for choosing us for your vehicle's service needs. Ray Brandt Auto Group #WeMakeItEasy

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