Back

Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

Directions

By Type

Showing 1,492 reviews

October 07, 2020

I was able to be seen earlier than my appointment, at a last moments notice. The process was fast and friendly. Mr. Tim took care of all of the car care needs at that time! I'm thankful for their willingne More

by BOBBY.MAGEE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Bobby for sharing your experience with us. We are thrilled that we were able to help out during a hectic day! We appreciate you choosing us for your vehicle needs. See you next time!~ Ray Brandt Auto Group #WeMakeItEasy

October 07, 2020

The service department at Ray Brandt is always friendly and efficient. They are the best service department. My service advisor, David Jones, is helpful, understanding, and makes sure that everything done More

by KAREN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Victoria Revels
Oct 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Karen for sharing your service experience. We are glad to hear that David takes great care of you and your vehicle. We look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Infiniti of Metairie! Ray Brandt Auto Group #WeMakeItEasy

October 06, 2020

Service at Ray Brandt Infiniti is and has always been excellent and consistent. I have been dealing with them (and their predecessor) since Infiniti first entered the US market. More

by VKOOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Tina
Oct 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you VKOOCK for your review. We appreciate your loyalty and kind words. Thank you for choosing Ray Brandt Infiniti for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

October 05, 2020

Service was quick and prompt. Waiting Area was comfortable and relaxing. Need to work with my laptop and wifi was available. Returning to fix my tires - just picked up a metal object. More

by KELLEY_NOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Kelley for your service review. We are glad to hear that everything went well. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 05, 2020

My interaction was with David Jones. He was VERY attentive and informative regarding the previous warranty appointment. David was very supportive and attended to the current "valve cover" replaceme More

by LGBOWDISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your kind words about David and our other Team Members. We look forward to assisting you on your next visit. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

October 02, 2020

Awesome timely turnaround and service. Tim Milam greeted me quickly, kept me updated on the service and was friendly, professional and responsive to my questions. More

by RCALLOWAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Oct 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your service review. We are thrilled to hear that Tim took great care of you and your vehicle. We thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

October 01, 2020

Customer service was outstanding, both Tim Milam and Aaron the technician, made me feel like I mattered, got me in and out timely, and excellent attention to detail. Thanks y'all! More

by EVETTEUNGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam & Aaron (technician), Lisa Mayeaux
Oct 01, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you EVETTEUNGAR for sharing your service experience. We are glad our Team Members offered you an exceptional experience. Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

There’s no way 1 light should cost me $1300. Other than that Ryan is awesome and he takes care of me all the time. More

by TTESS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webber amazing
Oct 01, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. I'll pass your concern on to the Manager. We are glad to hear that Ryan takes great care of you. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

As always customer service was outstanding. Ryan Webre provides excellent customer care and attention to detail. Could not ask for more - I am a very satisfied customer. More

by DD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Sep 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you DD2 for sharing your service experience. We are glad to hear that it was again, outstanding. We appreciate your loyalty and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

Service was fine. However the recall issue on the paint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repaint More

by tiffywest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review tiffywest. I will forward your concern to Management. Ray Brandt Auto Group

...
94
...