
Matt Bowers Infiniti Metairie
Metairie, LA
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I was able to be seen earlier than my appointment, at a last moments notice. The process was fast and friendly. Mr. Tim took care of all of the car care needs at that time! I'm thankful for their willingne last moments notice. The process was fast and friendly. Mr. Tim took care of all of the car care needs at that time! I'm thankful for their willingness to help me keep on track with a fairly hectic day! More
The service department at Ray Brandt is always friendly and efficient. They are the best service department. My service advisor, David Jones, is helpful, understanding, and makes sure that everything done and efficient. They are the best service department. My service advisor, David Jones, is helpful, understanding, and makes sure that everything done to my vehicle is performed correctly. I hope that Ray Brandt Infiniti in Metairie will be my auto dealer for the rest of my life. More
Service at Ray Brandt Infiniti is and has always been excellent and consistent. I have been dealing with them (and their predecessor) since Infiniti first entered the US market. excellent and consistent. I have been dealing with them (and their predecessor) since Infiniti first entered the US market. More
Service was quick and prompt. Waiting Area was comfortable and relaxing. Need to work with my laptop and wifi was available. Returning to fix my tires - just picked up a metal object. comfortable and relaxing. Need to work with my laptop and wifi was available. Returning to fix my tires - just picked up a metal object. More
My interaction was with David Jones. He was VERY attentive and informative regarding the previous warranty appointment. David was very supportive and attended to the current "valve cover" replaceme attentive and informative regarding the previous warranty appointment. David was very supportive and attended to the current "valve cover" replacement regarding my 2006 Infiniti. In my opinion he is an EXCELLENT SERVICE department empoyee, regarding customer care and support!!!! More
Awesome timely turnaround and service. Tim Milam greeted me quickly, kept me updated on the service and was friendly, professional and responsive to my questions. me quickly, kept me updated on the service and was friendly, professional and responsive to my questions. More
Customer service was outstanding, both Tim Milam and Aaron the technician, made me feel like I mattered, got me in and out timely, and excellent attention to detail. Thanks y'all! Aaron the technician, made me feel like I mattered, got me in and out timely, and excellent attention to detail. Thanks y'all! More
As always customer service was outstanding. Ryan Webre provides excellent customer care and attention to detail. Could not ask for more - I am a very satisfied customer. provides excellent customer care and attention to detail. Could not ask for more - I am a very satisfied customer. More
Service was fine. However the recall issue on the paint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repaint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repainted. More