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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

December 10, 2020

The employees were courteous,knowledgeable, and make certain my choices were considered. The salesman and manager greeted me and discussed the options for leasing or purchasing an automobile. Continue d More

by DONTIKI32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lambertson, Troy Morrison
Dec 10, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your sales experience with us. We are glad to hear that our Team offered you exceptional sales experience. Congratulations and thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 09, 2020

I've been dealing with Ray Brandt Infiniti now for 20yrs. I am on my third car and the service department is No. 1 in my book. My service manage is David Jones he always makes sure my service is done right t More

by MARYANNPEREZ145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones Service Department, Victoria Revels
Dec 09, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing you service experience. We appreciate your loyalty and your kind words. We are thrilled to hear that David and his Team take great care of you and your vehicle. We look forward to continuing to offer you the top notch service you have had for 20 years. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 08, 2020

Love the car but after we agreed upon a car and the price, I had to wait almost 2 hours in the room alone while my salesperson and manager found the car. It took 2 weeks to the day to get my car shippe More

by str8italian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Breitenbach, Calvin Liggett
Dec 09, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We are glad you love the car. I will send your concern to management. Thank you. Ray Brandt Auto Group

December 07, 2020

We had a great salesman Thaddeus . He made sure that we were comfortable and explained everything to us. However, the deal took all day which was way too long. The deal also shot my credit by shopping arou More

by CLOEYKEPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus, Lisa Mayeaux
Dec 07, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. I am sending it to management and someone will contact you. Ray Brandt Auto Group

December 07, 2020

My experience was amazing. Mr John Arnold was very accommodating. I was not sure what I was looking for in a new car. He guided us with pricing and test drives until I made my decision. Now I have More

by LEGENDRE2B
Recommend Dealer
Yes
Employees Worked With
Troy Morrison, John Thomas Arnold, III
Dec 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your sales experience with us. Congratulations on your QX60 and Welcome to the Ray Brandt Family. We are glad to hear that John provided you with an exceptional experience. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 01, 2020

Fast good service. I scheduled an appointment and before I finished my errands my car was clean and ready. This is a good dealership and service department. More

by WILLIAMSPIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Dec 01, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your service review. We are glad to hear that you were able to run your errands while we serviced your vehicle. We appreciate your kind words. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

November 27, 2020

Ryan Webre goes above and beyond every time - exemplary customer service with a smile ! He even came to my rescue on his day off because of a tire blow out - a remarkable man and dedicated service profess More

by REDSPA504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan webre
Nov 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your kind words about Ryan. Thank you for you loyalty and we look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

November 27, 2020

The reason for this rating, unusually a 5 star, was a timing issue between bringing my car in as assigned and getting the feedback needed. More

by KCABIBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
Nov 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your honest review. We hope to turn your next visit into a 5 Star Review. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group

November 26, 2020

My only complaint is that I had to return to the dealer to have hydrogen added to my tires. Should have been done the first time. More

by VINCENTG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
Nov 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We do apologize for the extra trip. We thank you for sharing that with us. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group

November 26, 2020

Everything was as I have come to expect from this dealership. Prompt service. Reasonable prices. As quick of a turnaround as humanly possible. Great place. More

by JAMAALPORCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Nguyen , Lisa Mayeaux
Nov 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We are thrilled to hear that our Team is performing to such high standards. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

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