
Matt Bowers Infiniti Metairie
Metairie, LA
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Wasnt pleased with the service we got from Troy needs customer service skills which he doesnt have. We expected to be treated better . Troy honestly deserves one star and I hope in the future we get tre customer service skills which he doesnt have. We expected to be treated better . Troy honestly deserves one star and I hope in the future we get treated better . More
Thanks so much for you help at the time of my matter very professional with my needs Always when I have call to a service center always they call me back sooner very professional with my needs Always when I have call to a service center always they call me back sooner More
Bought car in for light assembly got it back making all kinds of rattling from Front end rack and pinion problem now still not fixed kinds of rattling from Front end rack and pinion problem now still not fixed More
Mr Daigle is an awesome Service representative. He was knowledgeable friendly professional understanding and explained in layman terms what I needed. If I have any other problems I will definitely bring knowledgeable friendly professional understanding and explained in layman terms what I needed. If I have any other problems I will definitely bring it back to the Infiniti dealership. More
Ryan is always the most accommodating and most professional at the over priced Nissan store. My wife will likely make me continue to buy them professional at the over priced Nissan store. My wife will likely make me continue to buy them More
I was greeted as soon as I arrived and got sent to a representative and he was very accommodating with everything needing to be done to my car. He told me of the refreshments in the lobby. The service w representative and he was very accommodating with everything needing to be done to my car. He told me of the refreshments in the lobby. The service was fairly quick and I was very satisfied. More
Service was excellent for not having an appointment! We would have liked to drop it off and be given a loaner, but they got right to us and we were on our way soon after. would have liked to drop it off and be given a loaner, but they got right to us and we were on our way soon after. More
Great service Great appt scheduler Mrs. Debby. I will return for future work done. THANK YOU INFINITI. For your service. Ryan was professional and made sure the work was done in a timely manner. return for future work done. THANK YOU INFINITI. For your service. Ryan was professional and made sure the work was done in a timely manner. More
On time and quickly done! Polite and through.made my experience worthwhile. If I write much more I will make up a story about the alligators they keep in the building at night! experience worthwhile. If I write much more I will make up a story about the alligators they keep in the building at night! More
The staff is terrific - and the manner by which services are to be approved makes the experience fast and easy. My only request would be that snacks be returned to the wait room - I had not had time to gra are to be approved makes the experience fast and easy. My only request would be that snacks be returned to the wait room - I had not had time to grab something before my appointment and had relied on my past experience, where snacks were provided. I was disappointed that they were not (although I recognize that it's probably due to Covid). More