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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

January 19, 2022

I have been a Ray Brandt Infiniti of Metairie customer for over 24 years. This was by far the worst experience I have ever had with service. Sadly there was a definite FAILURE to COMMUNICATE by Javier. More

by DCADDS
Recommend Dealer
No
Employees Worked With
Javier Salmeron
Jan 21, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. Our Director of Fixed Operations has reached out to you regarding your visit. We apologize for any inconvenience. Ray Brandt Auto Group

January 18, 2022

Service was fast for a first come first serve oil change. We were told we had a hole in our tire but there was no hole. More

by JOHNNYMACK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary G. In service , John Thomas Arnold, III
January 17, 2022

The service department (Tina and Javier) as always friendly, and taking care of customer needs and request making you feel right at home. More

by WALJACKSONJR2255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Feb 07, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are so glad to hear that Tina and Javier were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 16, 2022

Very pleasant and made the process so easy and relaxed ! I Would recommend to anyone ! More

by KRISSYRAE75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saquilla Harness
Feb 09, 2022 -

Matt Bowers Infiniti Metairie responded

Congratulations! We are so glad to hear that our team was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

January 15, 2022

Most pleasant dealership that I have ever dealt with! Victoria Revels has been my sales person the last 15 years! I love dealing with her and have loved everyone of my Infinitis. More

by MANDYTRAHANT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Alberto Torres, Ryan Webre
Feb 08, 2022 -

Matt Bowers Infiniti Metairie responded

Congratulations! We are so glad to hear that Victoria and our team were able to make your sales experience with us another great one. We look forward to continuing to assist you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

January 13, 2022

Ray Brandt Infiniti is always good with me I never had a problem with the dealership. Always on time and the people are so nice and give good service More

by EWRLLL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle, John Daigle
Feb 09, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 11, 2022

The service department (Tina and Javier) were friendly, responsive, and responsible to my needs and to my questions. More

by KERRYC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Javier Salmeron
Jan 11, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tine and Javier were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 11, 2022

The best experience I’ve ever had when it came to getting my car serviced. More

by ng5652012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
Jan 11, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for the great review. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 11, 2022

Took longer than I would have thought to repair an electrical problem with passenger airbag warning light, Otherwise, service was top notch. More

by WMIKELAVELLE
Recommend Dealer
Yes
Employees Worked With
John Daigle
Feb 09, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 06, 2022

Very pleased! My rep (Gary) came in sick just to explain to the shop the new problems with my car. He also found me a loaner vehicle so I could return the rental I had. I am ver grateful. The sales departme More

by SHALACIALEFLORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Guilbert service department
Jan 07, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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