Matt Bowers Infiniti Metairie

I was greeted immediately when I arrived & the wait wasn’t long & my vehicle looked amazing! wasn’t long & my vehicle looked amazing! More

Excellent customer service by all employees whom I encountered in my last visit for service to my wife’s Infiniti. encountered in my last visit for service to my wife’s Infiniti. More

Very helpful salesman, Philip, Kept me updated through the whole process of getting my vehicle. Took 8 months to come in. Did not like the $3,000.00 add on fee after I put my deposit was received. Shoul the whole process of getting my vehicle. Took 8 months to come in. Did not like the $3,000.00 add on fee after I put my deposit was received. Should have been disclosed at purchase. More

Brought car in for annual service and maintenance. Had multiple things fixed and repaired for things I didn’t bring it in for but that was checked. Service dept did not check if lights working and lef Had multiple things fixed and repaired for things I didn’t bring it in for but that was checked. Service dept did not check if lights working and left dealership with fog lights not working. Had to make a return scheduled visit to replace this, service guy said could drop car off at any time when facility was closed and utilize secure drop key box. Made arrangements for this early in the morning. Scheduled an Uber and get to facility, gate is locked, cannot get into parking lot. More

World class service timely manner and definitely the best at pleasing there guest with the best accommodations while u wait on service at pleasing there guest with the best accommodations while u wait on service More

Service was great. My wait time was less than expected. Service provider was very courteous and helpful. My wait time was less than expected. Service provider was very courteous and helpful. More

When I arrive at the dealership a representative comes our immediately to address my needs on services to my car. our immediately to address my needs on services to my car. More

My sales agent, Mr. Arnold was great. He spent time with me, showing me the car, etc. and he gave me the time to make my decision. It was a good experience. Arnold was great. He spent time with me, showing me the car, etc. and he gave me the time to make my decision. It was a good experience. More

Javier was great, helpful, informative, and respectful. The car was fixed on time, as promised. I do wish I had been offered a loaner car, but maybe I needed to ask. A friend of mine assured me that he The car was fixed on time, as promised. I do wish I had been offered a loaner car, but maybe I needed to ask. A friend of mine assured me that he always gets a loaner when he has to leave his car. More