Matt Bowers Infiniti Metairie
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service, very professional, good customer care, 8 really recommend this dealer, very satisfied with your personal 8 really recommend this dealer, very satisfied with your personal More
I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More
Gray is my service advisor & he takes care of my car servicing needs with the greatest courtesy care... servicing needs with the greatest courtesy care... More
The Staff here are very Friendly. Gary our service advisor goes above and beyond for us. Gary our service advisor goes above and beyond for us. More
They didn’t fix the problem, but I really appreciate them for checking it for me for checking it for me More
Held my vehicle for almost three weeks. That’s just to diagnose it. Only service center in the area, so not many choices That’s just to diagnose it. Only service center in the area, so not many choices More
Efficient, knowledgeable and courteous were the entire staff during my time at the service department. staff during my time at the service department. More
Tina is very nice and Ryan the SM is outstanding. Yall are lucky to have him Yall are lucky to have him More
Took weeks before theyvlooked at car. Had it confused as a hybrid car smfrom someone else. Still hzve iisues with car not fixed. Need to reset sd card which i am sure was something they d Had it confused as a hybrid car smfrom someone else. Still hzve iisues with car not fixed. Need to reset sd card which i am sure was something they did. Took forever to get car back as nd no loaner. Still need to get apptment but it tskes weeks znd they say you to leave car. I need my car. Been customet there since 1994 continuously. I will not buy from there sgain with such poor service More
While John was great, the Infiniti process and team was atrocious. Our repairs took months. Infiniti first told us our repairs were covered by warrant and then Infiniti denied responsibility for the repair atrocious. Our repairs took months. Infiniti first told us our repairs were covered by warrant and then Infiniti denied responsibility for the repairs, stating that they were not covered by warranty. We will never buy another Infiniti vehicle, and will do everything we can to avoid the Infiniti service team in the future. I cannot overstate our disappointment and dissatisfaction with Infiniti. We have made it known to anyone who asks about our vehicle to never buy an Infiniti vehicle More