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Matt Bowers Infiniti Metairie
Metairie, LA
1,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,492 reviews
Verified Customer
May 02, 2022
This location is extremely unorganized. It’s always a miscommunication error or the staff is not knowledgeable! Very frustrating to bring your vehicle here for basic maintenance ie: an oil It’s always a miscommunication error or the staff is not knowledgeable! Very frustrating to bring your vehicle here for basic maintenance ie: an oil change. I may have to drive an hour to Baton Rouge for a piece of mind and better service in the future. More
by deondray510@yahoo.com
Employees Worked With
John Daigle
April 29, 2022
My parents purchased their NMAC lease from John and Alberto. These two gentlemen gave them first class customer service. I would recommend anyone to purchase a pre-owned or new auto from Ray Brandt Inf Alberto. These two gentlemen gave them first class customer service. I would recommend anyone to purchase a pre-owned or new auto from Ray Brandt Infiniti. #Good folks More
by karlmbailey
Employees Worked With
John Thomas Arnold, III, Alberto Torres
April 25, 2022
Very Poor communication services. My vehicle was at Ray Brandt’s from March 29 until April 23 with me having to call every week for an update. I’ve been a customer since 2006 and I My vehicle was at Ray Brandt’s from March 29 until April 23 with me having to call every week for an update. I’ve been a customer since 2006 and I have never had such poor service. I’m not sure what’s going on with the business but if they keep this up they’re going too loose customers!! More
by Kable
Employees Worked With
Ryan Webre, Erika Benfatti
April 25, 2022
I love going to Ray Brandt's service center. It's always great customer service, the employees are friendly, the waiting area is clean and they make sure I know what's getting done and the cost It's always great customer service, the employees are friendly, the waiting area is clean and they make sure I know what's getting done and the cost before they do the work. Best service center hands down. More
by DORLAETAYLOR
Employees Worked With
John Daigle
April 25, 2022
My lower rating is because when I arrived to pay for my repair I was charged an added 3.5% fee for using a credit card. I was not notified prior to arriving to make payment and pick up my vehicle. . I wa repair I was charged an added 3.5% fee for using a credit card. I was not notified prior to arriving to make payment and pick up my vehicle. . I was not notified that there would be a fee prior to arrival if using a credit card. I have used this service department for 10 years, and have always paid with a credit card. A policy change like this should be texted along with repairs recommended. More
by RUTHEFOSTER
Employees Worked With
Javier Salmeron, Jorge Duarte
April 20, 2022
Awesome experience! Dennis was attentive and concerned that we were making the right choice for us. He was in constant contact when new cars would arrive so we could m Dennis was attentive and concerned that we were making the right choice for us. He was in constant contact when new cars would arrive so we could make an early decision. More
by JVOLK72
Employees Worked With
Alberto Torres, Fred Mena, Dennis Wonsch, Ryan Webre, Joel Carrubba
