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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

June 19, 2022

$900 plus dollars to change a "thermostat" and $160 just to read a check engine code. More

by Richie
Recommend Dealer
No
Employees Worked With
I don't remember the rep's name
Jun 21, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Ray Brandt Auto Group

June 17, 2022

Great experience- Parker and Kris are awesome to work with and got me into my dream car! More

by Stephil729
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Torres, Parker Campo, Kristopher Rice
Jun 23, 2022 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that Parker and Kris able to provide you with an excellent sales experience. We look forward to assisting you with all your vehicle needs in the future. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

June 16, 2022

I have always experienced or received expert service from Ray Brandt Infiniti.They are extremely knowledgeable and provide a kind, friendly atmosphere throughout their establishment. I would not hesitate in More

by thomaskbuquoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
Jun 16, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 14, 2022

Great place great customer service alway taking the time and effort to give u the experience of having great service More

by matthewsmilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron, April Cochran, Tina Verret
Jun 14, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 14, 2022

Bill does not help you the way he should he dont care as long as you put money down hes okay that’s all he wants i would not recommend any one to go here More

by 01-cornea-sunsets
Recommend Dealer
No
Employees Worked With
Bill Ghrist
Jun 14, 2022 -

Matt Bowers Infiniti Metairie responded

Hello, Thank you for taking the time to leave your review. We're sorry to hear that our service did not meet your expectations. We would love the opportunity to speak with you more about your experience in order to better understand what went wrong and how we can improve. If you would leave us your contact information, we will have a member of Management reach out to you as soon as possible. Best, Ray Brandt Auto Group

June 08, 2022

If I could give 0 that’s what Kristopher Rice is deserving of. We recently visited Ray Brandt Infinite on N. Causeway and was met by Dennis who was awesome in his interaction with me and my husband More

by Camay Lady
Recommend Dealer
No
Employees Worked With
Dennis Wonsch, Kristopher Rice
Jun 14, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We're sorry we were unable to make a vehicle purchase work out for you. We hope that our service department can be of value to you in the future. Ray Brandt Auto Group

Jun 28, 2022 -

Camay Lady responded

hoping that Ray Brandt Infinite of Metairie will look further into my horrible experience with their finance manager, Mr. Rice and rectify the situation so it is not repeated with another potential customer. I was saddened that the awesome salesman lost the sale due to actions of the finance manager

June 07, 2022

Prompt and courteous service by sales and service personnel. Enjoy spending time at the dealership if I have to wait for sales or service. More

by BLLAICHE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jun 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 01, 2022

Pleasant, courteous,friendly. Up front about my car service and future need for additional service and approximate cost. More

by LMVTRIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
Jun 01, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 31, 2022

service is NOT what it use to be. it took 3 trips to get my car repaired then when we picked it up there was grease all over my leather seats. This is the 3rd car i have bought from R More

by LDANIELS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gueldner
Jun 01, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you shortly. Ray Brandt Auto Group

May 31, 2022

Mostly everything is fixed, but we still hear clicking when going from break to gas, backup ect..... More

by MCALFRED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Benfatti
Jul 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for choosing to service your vehicle with us, we're glad to hear that most things were repaired to your satisfaction. We apologize for the inconvenience you experienced with the clicking noise and will have our team investigate further. Thank you again for bringing this to our attention.

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