Matt Bowers Infiniti Metairie

Very customer friendly. Communicates timely. Never had to bring car back for repair due to ineptness the first time. Diagnosis of any problems are accurate. Communicates timely. Never had to bring car back for repair due to ineptness the first time. Diagnosis of any problems are accurate. More

My 2012 G25 was towed to the dealership on 12/27/22. An alternator and belt was installed and picked up on 01/07/23. On Tuesday 01/10/23 the G25 was returned for same issue. Picked up on 01/20/23 with An alternator and belt was installed and picked up on 01/07/23. On Tuesday 01/10/23 the G25 was returned for same issue. Picked up on 01/20/23 with second replaced alternator. The issue is the service advisor not returning my phone calls to check on the repair status. I went to the dealership to see John Daigle as tp why he did not retuned my calls so I could know the status. When he checked it was received and no one communicated with each other to install the second one. A day later after I picked up the car he called retuning my message that was never done. What a communication problem. More

Service was excellent people were great with their warmth concerns ability and awareness and the length of time wasn’t bad concerns ability and awareness and the length of time wasn’t bad More

The staff at Ray Brandt Infiniti were very professional and kind. Overall it was a pleasant experience! and kind. Overall it was a pleasant experience! More

Ray Brandt repaired my car fast. The service person was very friendly and professional. He explained the work performed. The service person was very friendly and professional. He explained the work performed. More

The service was excellent and my car is now running perfectly. Thank you for handling my issue in a professional manner perfectly. Thank you for handling my issue in a professional manner More

Tina is a very pleasant and nice person. I have been coming here for over 20years. The service has gone down tremendously. I have been knowing Tina for a while. I will continue to use her as I have been coming here for over 20years. The service has gone down tremendously. I have been knowing Tina for a while. I will continue to use her as my person.as long as I think I can continue to let you all service my vehicle. I hesitate to purchase another one from you. More

A Very understanding dealership and has the best service every time I need help with my car. every time I need help with my car. More

They are wonderful to do business with! Very prompt and professional. Will use them for all of my vehicle needs. Very prompt and professional. Will use them for all of my vehicle needs. More

Great customer service before, and more importantly, after the sale! Every service department representative I had was top notch. 5 out of 5 Stars after the sale! Every service department representative I had was top notch. 5 out of 5 Stars More