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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

April 11, 2023

John was great - all work done correctly and on time, which is important- especially when you are waiting More

by BECKY.SPINNATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 10, 2023

Extremely unprofessional. Discriminatory. Horrible customer service. Rude. Not trustworthy. Doesn’t listen to your concerns, yelled at me over the phone and then called me a l More

by Mm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Webre
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Director of Fixed Operations, Pete, has contacted you regarding your concerns. We apologize for any inconvenience and we look forward to assisting you soon. Sincerely, Ray Brandt Auto Group

April 10, 2023

Terrible. ... they didn't fix what needed to be fixed. My control arm was bent and they didn't notice it More

by SKIPPA.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gueldner
Apr 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Manager, Ryan, has been in contact with you regarding your review. If there is anything else we can be of assistance with, please do not hesitate to reach out. Sincerely, Ray Brandt Auto Group

April 10, 2023

Excellent customer service. Friendly salesmen and Techs. Satisfactory completion of all tasks. Prompt service time. More

by JPJAFK
Recommend Dealer
Yes
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 08, 2023

Professional at all times, prompt service, great customer service, warm comfortable environment, My service person is awesome More

by Dorothylewis02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 08, 2023

I can’t say enough great things about the dealership…my salesman, Mr Arnold was hands down the best I’ve ever had from our first encounter. Very informative , very knowledgeable about the car…not pushy . V More

by FELEWIS11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Jeff Lawrence
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

April 05, 2023

At Ray Brandt Infiniti they are courteous and caring. They are very efficient and reliable. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr.
Apr 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 05, 2023

So easy to come in and get service and love how you can choose the service you need and can do .. More

by Lynn Pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna
Apr 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 04, 2023

Very happy with their service department. Service requirement assessed and addressed in a timely manner. Would recommend to others. I love my Infinity! More

by DUFOURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Apr 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 04, 2023

My service person Tina was quick, effective meaning got to job done in record time efficiently! More

by SMIT2081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Sevilla, Tina Verret
Apr 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tina and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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