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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

April 16, 2023

Ray Brandt refused to reasonably address my service issue. They were rude and curt in the response. No satisfied as a customer and told service manager, service advisor Ronald Feranendez and request More

by MASNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Mena, Ryan Webre, Ronnie Fernandez Jr.
Apr 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to provide us with your feedback, we value your perspectives. Your insights are all greatly appreciated, and we hope that we may have another chance to exceed your expectations in the future. Sincerely, Ray Brandt Auto Group

April 16, 2023

This dealership is always top notch in every aspect of every experience. They are always willing to go above and beyond to ensure their customers are happy and satisfied. More

by Mikeechapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Campo
Apr 17, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! We are so grateful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

April 15, 2023

Great experience, customer service and quick financing results. Much appreciated. Overall wonderful experience with mister Arnold. More

by Asholl13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Woody Gregoire
Apr 17, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

April 14, 2023

Not what I expected from a luxury car dealer it's not the first time I felt that in the same dealership More

by MOHAMMED.AYYAD12@GMAIL.COM
Recommend Dealer
No
Employees Worked With
I don't remember the name
Apr 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

April 13, 2023

Love this dealership nice clean the people are very friendly and helpful save me money on a new tire because it was under warranty and Tina was very helpful More

by SHEILATROTTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tina and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 12, 2023

The people were so helpful and wonderful. They all seemed like they were happy to be working there! More

by ONIONS1971
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Alberto Torres, Philip Torjusen, Jeff Lawrence
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

April 12, 2023

Fantastic service! I couldn’t have asked for better. Personalized experience. Mr Arnold treated me like family. He went out of his way to make us feel comfortable! He s More

by kimmurf10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Jeff Lawrence
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that Jeff and John made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

April 12, 2023

Everyone was very friendly and I am pleased with my service. I appreciate the great communication and attention to detail. More

by ELINDS1@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA, Bill Ghrist
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 11, 2023

Fast and efficient Super nice, fast, efficient, and overall great experience. I will be back to get my vehicles serviced. More

by CORLISSMITCHELL@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Ronnie
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 11, 2023

I have leased my last four Infinitis from Ray Brandt over a twelve year period. The relationship over the past 12 years has been very cordial with no stress. More

by JZAMORA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write about your experience with Ray Brandt INFINITI of Metairie, and for being our customer for the past 12 years! We can't thank you enough for your loyalty over the years. We are so delighted that your relationship with our dealership has been stress-free and positive. Our goal is to make sure all our customers feel comfortable and satisfied while they shop with us and we are thrilled to know that we have achieved this goal in your case. Your kind words of appreciation mean a lot to us. Thank you again and we hope you continue to be an INFINITI family member!

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