Back

Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

Directions

By Type

Showing 1,492 reviews

April 28, 2023

My online appointment didn't post to your system but you were gracious and professional to honor my appointment which was much appreciated. Fast service that allow me to get to my next appointment on time More

by LAWRENCE_LANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 04, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2023

Always a great experience when dealing with Ryan. He is very professional, knowledgeable and a pleasure to deal with. More

by LGUILLOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Apr 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2023

This a good dealer Attended is perfect Good service They tried to help out the customer More

by PEDRO-PREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Apr 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 27, 2023

Nothing but a great experience for the past 8 years. I bought a QX80 from Ray Brandt, and have only serviced the car at this dealership. This has been one of the best relationships I have ever had wit More

by MrQx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Ryan Webre, Brad Halprin
Apr 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for the excellent review and for your patronage, we truly appreciate it! We're honored that you've chosen Ray Brandt INFINITI of Metairie as your place of service for the past 8 years and are delighted to have had such a wonderful relationship with you. Thank you for taking the time to share your experience here. We treasure relationships like yours! Ray Brandt Auto Group #WeMakeItEasy

April 26, 2023

Think the dealership is well clean and maintain but some of the employees need to be more greeting when a customer arrives there. Not have the customer look for someone to help them. More

by WILLIAMSJR.KEN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Apr 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your review of Ray Brandt INFINITI of Metairie. We appreciate your honest feedback – it helps us get better every day for our customers. We always strive to make sure that each customer is greeted in a warm and friendly manner, and I am sorry to hear that this was not your experience. We have taken your comments on board and passed them on to the right department to ensure that we are giving every customer the best experience possible when they come in to see us. Once again, thank you for leaving feedback; we strive to use it to improve our customer service skills further. Sincerely, Ray Brandt Auto Group

April 26, 2023

Tina was extremely helpful in finally getting my car repaired. She listened to my concerns and didn’t just brush them off like other employees at this location did. She was always friendly, respectful, More

by Mm504
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Verret
Apr 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Team has reached out to you regarding your review. We are glad to hear that Tina made your visit with us a great one, and we hope to assist you again in the future with all your vehicle needs! Sincerely, Ray Brandt Auto Group

April 26, 2023

Tina listened to my concerns and didn’t just brush them off like other employees at this dealership. She was very helpful, professional and friendly. Tina kept me updated about the status of my repairs, More

by Mm504
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Verret
Apr 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Team has reached out to you regarding your review. We are glad to hear that Tina made your visit with us a great one, and we hope to assist you again in the future with all your vehicle needs! Sincerely, Ray Brandt Auto Group

April 25, 2023

Worst dealership I’ve ever dealt with. I will never return or recommend to anyone More

by KrisBolling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Fernandez Jr.
Apr 25, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. We are having trouble finding a good contact number or email for you. If you please leave your contact information, a member of Management would like to reach out to you regarding your review. Sincerely, Ray Brandt Auto Group

April 25, 2023

Tina was great. She took us right away and explained what was being done to our vehicle. Great experience! More

by BECMRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Apr 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tina took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 24, 2023

An excellent dealership with quality employees. , all maintenance of my cars are explain thoroughly, and worked on professionally in a timely manner. More

by RICHIE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, April Cochran, Jorge Duarte
Apr 25, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

...
27
...