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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

May 26, 2023

I was very disappointed for the first time in all the years I’ve been a customer of Ray Brandt. My drive side mat and door runner was covered in grease. More

by CREELRECOVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle, April Cochran
Jun 07, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to review us and for being a loyal customer over the years. We apologize that your experience with us did not meet expectations this time around and understand how disappointing it must have been. Your feedback is of utmost importance to us, and we will be sure that this issue doesn't occur in the future. Thank you again for being a valued customer and we look forward to serving you again soon. Sincerely, Ray Brandt Auto Group

May 25, 2023

Great service department with a friendly staff. Helped my family get back on the road quickly and safely. Thanks More

by Vtbwh@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
May 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 24, 2023

Very professional. Made the process very easy. Would definitely recommend to others. Glad we came here! More

by Rinscit22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III
May 24, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 23, 2023

The staff is Always helpful and polite. They even cleaned my car when I came for service recently. More

by DawnJarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lawrence, Ronnie Fernandez Jr.
Jun 07, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 21, 2023

We walked in and Kayla immediately greeted us and quickly got us a great deal on a brand new QX60 and a very reasonable price for our trade-in. Very positive experience with Kayla and her team! More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lawrence, Kayla Williams
Jun 07, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that Kayla and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 20, 2023

Tina Verret, Service Advisor, had our car serviced promptly and thoroughly. Victoria Revels, Sales Consultant, was very knowledgeable and helpful about options for our car. More

by CHERYLLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Tina Verret
May 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 18, 2023

I do not want to write a review. Stop bullying me. Thank you and good day. More

by JASIVORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
May 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for the stars, JASIVORI! Ray Brandt Auto Group #WeMakeItEasy

May 16, 2023

I am so happy to be able to work with Bill. Very knowledgeable, soft spoken, easy going and gave me the straight facts, I hade a million questions and he answered each one. I absolutely enjoyed More

by Ms. Vee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Jeff Lawrence
May 18, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that Bill made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 16, 2023

Very professional! They are always very professional, polite. I actually didn't have to wait that long for my services always pleases. Thanks More

by JILLEYR@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Daigle, John Daigle
May 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 15, 2023

good personality great service department did not wait too long for service clean environment good attitude More

by rachellh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, April Cochran, Tina Verret, Caleb Danna
May 15, 2023 -

rachellh responded

good service

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