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Matt Bowers Infiniti Metairie

Metairie, LA

4.6
1,491 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day! LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,491 reviews

July 21, 2023

Quick and easy, online appointment, good quality work. My car is still running strong after more than 135k miles. More

by JDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

Issue resolved. No loaner car provided. Was given a free Uber/Lyft ride to work. But had to Uber/Lyft myself home from work & Uber/Lyft myself to dealership to get m More

by JONASTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to provide us with your feedback, we value all perspectives. Your insights are all greatly appreciated, and we hope that we may have another chance to exceed your expectations in the future! Sincerely, Ray Brandt Auto Group

July 19, 2023

Mr. Gary was super helpful, informative, and attentive. Though my car had to be towed back to the dealership service center the next day, Ryan (in Gary's absence) made sure the car repair was corrected exp More

by RAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

A pleasure to work with. Ronnie did a great job. He did a quick turn around on my car. More

by PATGARRITY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your feedback with us. It is great to hear that our team at Ray Brandt INFINITI made your service experience with us so enjoyable. We are excited to help you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

The dealership has wonderful service and my sales person Victoria Revels is wonderful as well. More

by DEBBOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2023

Loan of going to deceive guests must be bought warranty, (in fact, you can choose not to buy, but he deceived the means to make you must buy, for the English bad people go to deceive, this experience is ver More

by xinqiangcao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Thomas Arnold, III, Alberto Torres, Jeff Lawrence, Kayla Williams
Jul 17, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 15, 2023

3rd car from Ray Brandt. Always satisfied every time I had car serviced. CLASS BUSINESS More

by HASNOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 14, 2023

Gary is always wonderful to work with. He always provided the best service. He is a great asset to your Company. More

by GEORGE310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 13, 2023

Don't purchase used car from them. I purchased an Acura and when I needed service was told they only service Infiniti. They were more than willing to sell it to me and push their ext More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Don't know didn't take time to find out
Jul 17, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for reaching out to us about your concerns. We understand your frustration, however, manufacturer specific warranties are only accepted by the issuing manufacturer, in this case Acura. We are always willing to service a vehicle, but know that for you to take advantage of the benefits of your warranty, your best solution is to go direct to the manufacturer. Hopefully we can continue to be of service to you in the future.

July 12, 2023

The service was great! They finished the work on my car really fast. I brought it in at 8:30 and they contacted me by 10:30 and said they were finished. More

by IGETJOBDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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