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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

July 21, 2023

Quick and easy, online appointment, good quality work. My car is still running strong after more than 135k miles. More

by JDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran, Ronnie Fernandez Jr., Alex Josafat
Jul 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Quick and easy, online appointment, good quality work. My car is still running strong after more than 135k miles. More

by JDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran, Ronnie Fernandez Jr., Alex Josafat
Jul 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

Issue resolved. No loaner car provided. Was given a free Uber/Lyft ride to work. But had to Uber/Lyft myself home from work & Uber/Lyft myself to dealership to get m More

by JONASTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Jul 21, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to provide us with your feedback, we value all perspectives. Your insights are all greatly appreciated, and we hope that we may have another chance to exceed your expectations in the future! Sincerely, Ray Brandt Auto Group

July 19, 2023

Mr. Gary was super helpful, informative, and attentive. Though my car had to be towed back to the dealership service center the next day, Ryan (in Gary's absence) made sure the car repair was corrected exp More

by RAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, April Cochran, Caleb Danna
Jul 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

The dealership has wonderful service and my sales person Victoria Revels is wonderful as well. More

by DEBBOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
Jul 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2023

A pleasure to work with. Ronnie did a great job. He did a quick turn around on my car. More

by PATGARRITY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret, Ronnie Fernandez Jr.
Jul 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your feedback with us. It is great to hear that our team at Ray Brandt INFINITI made your service experience with us so enjoyable. We are excited to help you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2023

Loan of going to deceive guests must be bought warranty, (in fact, you can choose not to buy, but he deceived the means to make you must buy, for the English bad people go to deceive, this experience is ver More

by xinqiangcao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Thomas Arnold, III, Alberto Torres, Jeff Lawrence, Kayla Williams
Jul 17, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 15, 2023

3rd car from Ray Brandt. Always satisfied every time I had car serviced. CLASS BUSINESS More

by HASNOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Tina Verret, Ronnie Fernandez Jr., Alex Josafat
Jul 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 14, 2023

Gary is always wonderful to work with. He always provided the best service. He is a great asset to your Company. More

by GEORGE310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Jul 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 13, 2023

Don't purchase used car from them. I purchased an Acura and when I needed service was told they only service Infiniti. They were more than willing to sell it to me and push their ext More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Don't know didn't take time to find out
Jul 17, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for reaching out to us about your concerns. We understand your frustration, however, manufacturer specific warranties are only accepted by the issuing manufacturer, in this case Acura. We are always willing to service a vehicle, but know that for you to take advantage of the benefits of your warranty, your best solution is to go direct to the manufacturer. Hopefully we can continue to be of service to you in the future.

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