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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,491 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,491 reviews

September 13, 2023

Enjoy the people and customer service. Treat me like a friend not a customer. Thank you More

by whilliard@idnacme.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, Tina Verret, Alex Josafat
Sep 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for your heartwarming feedback. It's wonderful to hear that you've felt the genuine care and friendliness from our team. Building and nurturing relationships with those who visit us is at the core of what we do. Treating you like a friend, rather than just a customer, truly encapsulates our philosophy. Your kind words are deeply appreciated, and they motivate us to keep delivering that personal touch. We look forward to seeing you again and continuing our friendship. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2023

Wonderful people to work with. Service Department went over and above to make sure my experience was great! More

by INFO@NOLAMOTORCARS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arrin Khanbashi, Gary Gueldner
Sep 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2023

John was very professional and treated me with respect and had my automobile ready for me in less than three hours, I was very pleased. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Sep 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 10, 2023

Quick, friendly and helpful. I had my battery replaced and I had no idea it was an AMG battery that is 3x’s the price of a normal or average battery. That only difficult time I h More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Sep 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your 5-star review with us. We're pleased to hear that you found our service department at Ray Brandt INFINITI of Metairie to be quick, friendly, and helpful. Since AMG batteries are specialized products, they can be priced differently than standard ones. We genuinely understand how unexpected costs can be challenging to navigate. We always strive for transparency and to ensure our customers are well-informed about any costs. Your feedback is appreciated, and we'll continue working on providing the best possible service experience. If there are any other concerns or questions you'd like to discuss, please don't hesitate to reach out directly to the dealership. Thank you for choosing us for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

September 09, 2023

Friendly fast expensive and top notch customer service. My money was well spent. I'm glad I chose Ray Brandt More

by ALLISONMORGAN898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Sep 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 05, 2023

Service department is great. I come to your sales department and wasn't please I ended up in Baton Rouge, did like Goin there but I did get a better offer out there. More

by GCLARK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Sep 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our service department; it's always our goal to provide top-notch service to all our customers! We would welcome the opportunity to learn more about your specific concerns and work towards making improvements in that area. Your input is invaluable to us, and we want to ensure that every customer has a positive experience when considering our dealership. We hope to continue to assist you with all your vehicle needs! Sincerely, Ray Brandt Auto Group

September 02, 2023

The dealership atmosphere is very inviting as you enter through the door. The salesperson greeted me with a positive and appreciative attitude. Very blessed, great, and knowledgeable people in acquiring th More

by JOHANNAROBINSON65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III, Cindy Douzart, Jeff Lawrence
Sep 05, 2023 -

Matt Bowers Infiniti Metairie responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

September 01, 2023

John was very helpful and very pleasant. He took the time and was very good at explaining to me and detail everything about the services needed for my automobile. More

by CAROLLMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Sep 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Gary was very attentive and showed concern for the car's issue. Gary also listened to my view and provided professional knowledge of the issue. I really Appreciated Gary's professionalism!!! More

by LDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner, Caleb Danna
Sep 05, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Great service. Fast and courteous. Excellent value. Will go back for service every 5000 miles. More

by NACYWHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Aug 31, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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