Matt Bowers Infiniti Metairie

Great service again!! Tim & Infiniti service are the best. I purchased my current Infiniti because of the quality of the product and the fantastic service that I got from T Tim & Infiniti service are the best. I purchased my current Infiniti because of the quality of the product and the fantastic service that I got from Tim Milam & the Ray Brandt staff. More

Great service department! I have dealt with many car dealerships and this service department is the best. They do what they promise. Wonderful service advisors!!. I will con I have dealt with many car dealerships and this service department is the best. They do what they promise. Wonderful service advisors!!. I will continue to buy from Infiniti because of the service department. More

Excellent Service! David Jones is truly an asset to Ray Brandt Infiniti. He has been my contact in the Service Dept. for 10+ years and he has always excelled in getting David Jones is truly an asset to Ray Brandt Infiniti. He has been my contact in the Service Dept. for 10+ years and he has always excelled in getting my car back to me in tip-top condition. Also, Tina is so helpful. She's always there to lend a hand. I feel like a part of the Infiniti family. Keep up the good work. More

VERY EASY EVERYONE IS ALWAYS GREAT AT THIS LOCATION. RYAN MY SERVICE GUY IS ALWAYS ON POINT. FROM THE TIME YOU PULL UP AND DROP YOUR CAR OFF TO THE TIME YOU P EVERYONE IS ALWAYS GREAT AT THIS LOCATION. RYAN MY SERVICE GUY IS ALWAYS ON POINT. FROM THE TIME YOU PULL UP AND DROP YOUR CAR OFF TO THE TIME YOU PICK IT UP EVERYONE IS GREAT TO DEAL WITH. THE PRICE ON THE PARTS IS WAY TO HIGH AND I THINK YOU GUYS NEED TO EVALUATE THE COST TO REPAIR AND FIX THE CARS. More

Sales man not truthful Asked salesman if car was in a accident. He saix no .but it was involved in a accident .and they didnt show me the car fax Asked salesman if car was in a accident. He saix no .but it was involved in a accident .and they didnt show me the car fax More

Sale was handled professionally The sale was handled professionally. Although I haven’t received the Fob and Navigation chip. I’m supposed to be getting per agreement. I have text The sale was handled professionally. Although I haven’t received the Fob and Navigation chip. I’m supposed to be getting per agreement. I have texted John several times and he assured me this will be handled. But as of today nothing has been done. More

Recent Service Visit Ray continues to provide ongoing excellent service. It is customer friendly and service oriented. The facility is clean and well appointed.. The entir Ray continues to provide ongoing excellent service. It is customer friendly and service oriented. The facility is clean and well appointed.. The entire staff is friendly and always willing to assist. Victoria Revels is an outstanding sales person and reason I returned to purchase second vehicle and referred family members to her. David Jones has been my Service Consultant for over nine yrs. He is superior in every way . He is knowledgeable and goes above and beyond to help me maintain my vehicle. More

The only place to get our car serviced!! We are on our eighth Infiniti (owning four at this time) and the team at Ray Brandt Infiniti has ALWAYS exceeded our expectations. Ryan Webre is my go We are on our eighth Infiniti (owning four at this time) and the team at Ray Brandt Infiniti has ALWAYS exceeded our expectations. Ryan Webre is my go to Service Tech and he is always very professional, knowledge and personable. Thank you Ryan for taking care of us!!! More

Not My First Visit, But By Far My Worst Visit I regularly have my vehicle serviced at this location. This was the first time time I’ve ever had the associate working with me refer to me as ‘dude’ I regularly have my vehicle serviced at this location. This was the first time time I’ve ever had the associate working with me refer to me as ‘dude’ with such familiarity and regularity. I don’t feel the need to be pandered to, but it was particularly disturbing and disappointing considering that when you invest in any luxury brand, you expect a higher level service. Additionally, I felt that the gentleman was overly aggressive in trying to persuade me to have my cabin and engine air filters changed; again referring to me as ‘dude’. The total cost for air filters is $35. The charge at the service center was $180. I think it’s a reasonable pass. Other than that, I love the dealership and service center. I think the standard should be adhered to for all customers. More

service advisor was very nice, and very accomodating i recommend wholeheartedly Ray Brandt infinity. they work very hard to keep the customer satisfied, and communicate extensively to make sure that the i recommend wholeheartedly Ray Brandt infinity. they work very hard to keep the customer satisfied, and communicate extensively to make sure that the customer is informed the entire process More