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Matt Bowers Infiniti Metairie

Metairie, LA

Overview
Reviews
Vehicles
4.5
1,491 Reviews
Call Dealership (504) 832-2005
View Awards

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,491 reviews

October 20, 2023

Had to call to get update on new vehicle (850 miles) to be serviced (malfunction light came on) which was kept for one week. More

by Evetapbrown
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Report | Print
Oct 24, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your feedback with us. It's essential for us to ensure our customers are well-informed throughout the service process. We acknowledge the importance of consistent communication, and we'll aim to enhance this aspect moving forward. We hope your vehicle is now running smoothly after the service. Your patience and understanding are greatly appreciated. We look forward to serving you better in the future. We thank you for choosing Ray Brandt INFINITI of Metairie. Sincerely, Ray Brandt Auto Group

October 20, 2023

Staff was professional and service was fast. My appt. Time was 11a but car was ready by 10a. More

by LATONJUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
Report | Print
Oct 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us! It's wonderful to hear that our team exceeded your expectations with their professionalism and efficiency. We always strive to provide timely service, and it's great to know we were able to have your car ready ahead of schedule. We appreciate your trust in us and are here for any future automotive needs you might have. See you next time, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 19, 2023

Ray Brandt Infiniti has Excellent customer service and I would highly recommend to everyone I know. More

by Tammy Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

We appreciate you taking the time to share your experience with us, Tammy! We're very glad to hear that our team left a great impression on you with their excellent service. Your satisfaction is very important to us, and we're pleased we were able to exceed your expectations. Your recommendation means the world to us, and we're grateful you chose us for your automotive needs. We look forward to assisting you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 19, 2023

Tina verret is one of your best employees. The service and results are always first class. More

by MADAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Report | Print
Oct 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your positive feedback! We're so glad to hear that Tina has consistently provided you with top-notch service. It's always our goal to offer first-class experiences, and we're glad Tina embodies that standard. We appreciate your trust and loyalty and are grateful you continue to choose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to your next visit with us! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

Service was awesome. Repairs clearly explained. Guidance on needed repairs were clearly explained. Fast service More

by Cedric Pippins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle, Arrin Khanbashi, Gary Gueldner, April Cochran, Jorge Duarte, Tina Verret, Caleb Danna, Ronnie Fernandez Jr., Tiffany Garbo, Alex Josafat
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Cedric, thank you for sharing your experience with us. We're very glad to hear that our team left a positive impression on you with their excellent service and thorough communication. Your satisfaction means everything to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 17, 2023

My service guy was awesome. He answered all my questions without hesitation and gave me piece of mind. You can’t beat that if you ask me. A+ service More

by RonnieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Ronnie, thank you so much for your wonderful review. We're honored to have earned your trust and loyalty over multiple vehicle purchases. Hearing that our team at Ray Brandt INFINITI of Metairie made your experience A+ is truly rewarding. Our aim is to treat every customer like family, and we're thrilled to know we've succeeded with you. We cherish your continued support, and we look forward to serving you for many more years to come. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 17, 2023

Really great customer service & kept me informed of my car needs the whole time I was waiting More

by CHANTELLAPORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you so much for sharing your experience with us. We're very happy to hear our team at Ray Brandt INFINITI of Metairie left a great impression on you with their informative and helpful service. Your satisfaction is our priority, and we're pleased we were able to meet your expectations. We appreciate your five-star review and are grateful you chose our dealership for your automotive needs. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 14, 2023

Not pushy, very, very helpful. Would highly recommend to others looking for a new vehicle More

by SCHRYSSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Campo
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your sales experience at Ray Brandt INFINITI of Metairie with us. It is wonderful to hear that our team's helpful and friendly service made your car-buying experience such an enjoyable one. Thank you for choosing us, and we hope you love your new car! Ray Brandt Auto Group #WeMakeItEasy

October 14, 2023

My car having same problem after being bought there 3 times and now have to pay more money More

by DNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
Report | Print
Oct 17, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us; we appreciate all feedback. Your review has been sent to Management. If you wouldn't mind responding privately to this message with your full name and contact information, our service manager would like to reach out to you regarding your review. Thank you! Sincerely, Ray Brandt Auto Group

October 13, 2023

Tina was the best service advisor I’ve worked with. I’m very glad she is working for Infiniti. I know my car will be in good hands More

by INWDAVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
Report | Print
Oct 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share feedback about your visit with us! We're very glad to hear that Tina and the rest of our team at Ray Brandt INFINITI of Metairie left a positive impression on you with their helpful and friendly service. Your satisfaction is our priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

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