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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

June 18, 2020

Bill helped us and he was very informative and did a great job. My husband started with Bill at Infiniti, looked at other dealerships and came back. More

by FELICIA.LOMONACO
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Troy Morrison
Jun 18, 2020 -

Matt Bowers Infiniti Metairie responded

Dear Felicia.Lomonaco, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did!

June 18, 2020

Staff and sales person very professional and helpful . Just purchased my 5th straight Infiniti at Ray Brandt - obviously I am a very satisfied customer . Really like the sales person , Victoria Revels , an More

by FRANKPELITERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Troy Morrison, Fred Mena
Jun 18, 2020 -

Matt Bowers Infiniti Metairie responded

Dear FRANKPELITERE, We are so glad to hear that you always have an excellent experience when working with our team at Ray Brandt INFINITI! We care about our customers and believe in always being upfront and honest with them! Thank you again for choosing Ray Brandt Auto Group!

June 16, 2020

Everything was great the 2nd time. I just wish car wash was working in these times it would be nice to know your car was clean after someone worked in it. But it appears they got it right the 2nd time arou More

by FELICIAVANCE
Recommend Dealer
Yes
Employees Worked With
Tim (both times) he was great was not his fault
Jul 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to leave this review. We understand the frustration with things not being as they were before. Unfortunately, with the unstable COVID-19 situation, we must continue to do our part to stop the spread of COVID-19. We truly want to be able to provide the amenities to our customers that they have grown accustomed to, and will again as soon as we are able. Until then, please understand that removing these amenities, wearing masks, limiting the number of people with access to your vehicle, and regularly sanitizing heavily trafficked areas is how we are working hard to provide a safe, comfortable experience for our guests while they are with us. We hope next time you are with us, we will be able to provide these amenities again. Ray Brandt Auto Group

June 16, 2020

brandt is the best david jones, tim milam and all the staff do a great job in all aspects of the dealership. i have been doing business there for 15 years and have alway More

by SLANE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david jones tim milam
Jun 18, 2020 -

Matt Bowers Infiniti Metairie responded

Dear SLANE4, We are so glad to hear that you always have an awesome experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group!

June 15, 2020

Stopped in to take care of a recall and David made the experience quick and painless. I’d the sales department is anything like the service department we will be back for all of our Infiniti needs! More

by JARREDRCARTER
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 16, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you, Jarred, for taking the time to share your thoughts on working with David. We're glad to hear we delivered such a great experience! We make it easy #RayBrandt

June 15, 2020

1st class The dealership is a wonderful environment to go and deal with the your vehicle. Your feel your vehicle is great hands with all employees at Ray Brandt More

by RICHIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 15, 2020 -

Matt Bowers Infiniti Metairie responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt INFINITI of Metairie! We make it easy #RayBrandt

June 15, 2020

Service was quick and professional. I was fit in with less than a 3hour wait to find the issue and fix it. I was out of towner More

by Cosmoe
Recommend Dealer
Yes
Employees Worked With
David in repairs
Jun 16, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We make it easy #RayBrandt

June 15, 2020

excellent Excellent timely Service. Tim Milan is always helpful and knowledgeable. He makes sure that I am always able to use a loaner car whenever I get servi More

by GDAROCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan
Jun 15, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and the team, and we look forward to working with you again! We make it easy #RayBrandt

June 14, 2020

Great Experience Purcharsed a 2019 QX50 and 2019 Q50 both certified Pre-owned. Making this our second and third vechiles purchased from this dealership. Victoria, CJ a More

by CHRISORTIZ724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels, Fred Mena, CJ Landry
Jun 15, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for taking the time to share your feedback with us, Chris. We are delighted to learn about your positive experience and congratulations on your new Q50 and QX50! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We make it easy #RayBrandt

June 12, 2020

They're always courteous, and welcome you with a smile. Also, they always explain what is going on with your car even though they text you the information ... More

by CATHYBRIMMER
Recommend Dealer
Yes
Employees Worked With
Tim Milan
Jun 13, 2020 -

Matt Bowers Infiniti Metairie responded

We appreciate your business Cathy and our team looks forward to serving you again soon! We make it easy #RayBrandt

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