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Matt Bowers Infiniti Metairie

Metairie, LA

4.5
1,492 Reviews

3700 North Causeway Boulevard

Metairie, LA

70002

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Showing 1,492 reviews

July 20, 2020

Came in for service, was greeted immediately by David in service, wait was about an hour. No problems at all. Car was serviced and washed. More

by NVMGCOOKIE
Recommend Dealer
Yes
Employees Worked With
David Jones
Jul 20, 2020 -

Matt Bowers Infiniti Metairie responded

NVMGCOOKIE, Thank you for your review. I'm glad that David was able to take care of everything you needed. We look forward to seeing you on your next service visit. Ray Brandt Auto Group #WeMakeItEasy

July 20, 2020

My experience was horrible and I miss my service guy Tim. The service guy David was very rude and not attentive to me and the problem i had More

by CASHMERE0523
Recommend Dealer
No
Employees Worked With
David, Lisa Mayeaux
Jul 20, 2020 -

Matt Bowers Infiniti Metairie responded

CASHMERE0523, We apologize for your recent service experience. I have sent your review to Management. Thank you for letting us know. Ray Brandt Auto Group

July 18, 2020

Ryan is always easy to schedule with and is always overly accommodating. The experience I have at Infiniti is way better than some of the others dealerships I’ve had to work with. More

by KATIESTROMBOE
Recommend Dealer
Yes
Employees Worked With
Ryan weber
Jul 20, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you KATIESFROMBOE for your 5 Star Review. I'm happy to hear that Ryan has earned your business! We appreciate your loyalty and hope to see you next time for your scheduled maintenance. Ray Brandt Auto Group #WeMakeItEasy

July 17, 2020

I have no complaints at all. The transaction was great. Mr. Bill Ghrist is an excellent salesman. He even bought lunch for my brother and me. More

by Q.ANDERSON
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Troy Morrison, Fred Mena
Jul 17, 2020 -

Matt Bowers Infiniti Metairie responded

Q.ANDERSON, I'm very happy to hear about your experience with Bill. Thank you for your review! We hope to see you again for your routine maintenance. Ray Brandt Auto Group #WeMakeItEasy

July 16, 2020

Knowledgeable and very helpful that is the standard here I am new Infiniti purchaser. So far my experience has been very good. The ease of the purchase is what I was looking for, not a lot of hype or bul More

by A Baudier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist, Troy Morrison
Jul 16, 2020 -

Matt Bowers Infiniti Metairie responded

A Baudier, Congratulations on your purchase! We know you have a lot of options when purchasing a vehicle and we are thankful you chose us! We do appreciate your kind words about your purchasing experience. We look forward to assisting you throughout your ownership. Welcome to the Ray Brandt Family! Ray Brandt Auto Group #WeMakeItEasy

July 15, 2020

No so good I really don’t want to put this review on line., because my bad experience. So let’s not put that out there, I don’t want people to be discouraged ab More

by Chevy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Mayeaux, Troy Morrison
Jul 15, 2020 -

Matt Bowers Infiniti Metairie responded

Chevy63, It seems that you had an unpleasant experience with us. I do apologize for that and am sending your comments to the Management Team. Thank you! Ray Brandt Auto Group #WeMakeItEasy

July 13, 2020

Excellent Service While it took a while to get the part needed to repair my car, I had a very nice loaner car so i was able to carry on my life very easily. Thanks, Inf More

by MJWBECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Javier ???, Tim Milam
Jul 13, 2020 -

Matt Bowers Infiniti Metairie responded

MJWBECKER, Thank you for your review. I'm glad we could assist you and keep you on track while waiting for the part! Ray Brandt Auto Group #WeMakeItEasy

July 10, 2020

Professional helpful,customer service oriented.Vefy pleased with the team I interacted with. Salesperson, sales manager and finance manager.The car is a superior product and the team reflected the gu More

by WSTRONG1011
Recommend Dealer
Yes
Employees Worked With
Eugene a salesman, Troy Morrison, CJ Landry
Jul 10, 2020 -

Matt Bowers Infiniti Metairie responded

WSTRONG1011, We appreciate your kind words about our Team Members. Welcome to the Ray Brandt Family! We look forward to serving you throughout your vehicle ownership. Ray Brandt Auto Group #WeMakeItEasy

July 10, 2020

This service center is an asset to the Infiniti Corporation The service center personnel are knowledgeable, timely, and very customer friendly. This service center has always corrected the problem the first ti More

by EJBOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jul 13, 2020 -

Matt Bowers Infiniti Metairie responded

EJBOND, Thank you for this review about our Service Department! We appreciate your kind words and fixing the problem right the first time is something we strive for on every job! We will see you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

July 07, 2020

Clean, organize. Love the cars in the showroom floor. Every personnel have an office so it creates an inviting yet comfortable setting to talk business. More

by SATRICHARDS
Recommend Dealer
Yes
Employees Worked With
Timothy Milam
Jul 07, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you SATRICHARDS for your kind review! We are happy you found the environment inviting and comfortable. We hope you visit us again! Ray Brandt Auto Group #WeMakeItEasy

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