Matt Bowers Infiniti Metairie

GREAT SERVICE!!! Great Service! Ray Brandt Infiniti Metairie is by far the Best Dealership in the south! Tim Milam has always handled my vehicles & is very knowledge Great Service! Ray Brandt Infiniti Metairie is by far the Best Dealership in the south! Tim Milam has always handled my vehicles & is very knowledgeable & on spot with my service needs!!! More

Great dealership. Every time I bring my vehicle to get service they always does an awesome job. The staff was very friendly and was wagered to assist. service they always does an awesome job. The staff was very friendly and was wagered to assist. More

Great service! Always keep up with expectations, Tim Milam was a great service technician and very knowledgeable on my service needs. Thank you Infiniti again! Milam was a great service technician and very knowledgeable on my service needs. Thank you Infiniti again! More

I received terrible service at Infiniti of BR. Infiniti of BR tried to charge me $600 for repairs that Ray Brandt found were under warranty. Unfortunately I bought my QX80 from Infiniti of BR but Infiniti of BR tried to charge me $600 for repairs that Ray Brandt found were under warranty. Unfortunately I bought my QX80 from Infiniti of BR but I will drive over an hour to Ray Brandt for service. I took my truck to Infiniti of BR 5 different times within a 2 month period, leaving it for days at a time and they never could figure out what was wrong with it. The mechanic at Ray Brandt knew what the issue was before even hearing my truck. He stood outside when I put it into gear and immediately knew what it was and how to fix it. Infiniti of BR kept trying to convince me that it was a normal popping noise and if i wanted them to make it stop popping I would have to pay for it. Not only will I never go back to Infiniti of BR but I will also tell everyone to not go to Infiniti of BR. I had to get Infiniti consumer affairs involved and thankfully David Jones at Ray Brandt handled my repairs like a pro! More

Purchase of a 2nd new car Great experience. Walked in the front door and was greeted right away. Was recognized since this was my second purchase in 7 months. They was not push Great experience. Walked in the front door and was greeted right away. Was recognized since this was my second purchase in 7 months. They was not pushy let me look around until I found something I wanted. Paperwork process was fast. Will be back. More

Scheduled oil change/routine maintenance With an on-line appointment set up and deciding to wait, it took 3 hrs for an oil change and routine scheduled maintenance. Seemed to be extremely bus With an on-line appointment set up and deciding to wait, it took 3 hrs for an oil change and routine scheduled maintenance. Seemed to be extremely busy ? More

M37 maintenance Dave Jones is very professional and knowledgeable on all vehicles and what service is needed. He handled the major maintenance on my M37 with no issue Dave Jones is very professional and knowledgeable on all vehicles and what service is needed. He handled the major maintenance on my M37 with no issues. More

Oil Change Brought in my wife's vehicle QX80 for 10K mile routine service. Everything went smooth and the timing worked around our schedule. Overall a good exp Brought in my wife's vehicle QX80 for 10K mile routine service. Everything went smooth and the timing worked around our schedule. Overall a good experience. More

Remarkable and outstanding From the time I called to schedule my appointment for service to the time I pulled off the lot, I was treated remarkably. Everyone is always so kin From the time I called to schedule my appointment for service to the time I pulled off the lot, I was treated remarkably. Everyone is always so kind, helpful and knowledgeable. More

pleasant experience overall. Bill Ghrist and Mike ( 2 weeks on the job) was pleasant and knowledgeable, but Carey Stockton, is absolutely the reason we acquired QX80. He is a gem. Bill Ghrist and Mike ( 2 weeks on the job) was pleasant and knowledgeable, but Carey Stockton, is absolutely the reason we acquired QX80. He is a gem.. Due to COVID and being shorthanded, the process of driving out with a vehicle took nearly 5 hours. Easy group to to business with, will . More