Matt Bowers Hyundai

Excellent Dealership Thank you so much Allen Hyundai for the excellent customer service provided during our recent car buying experience! We love our new Sonata!! Gary, Thank you so much Allen Hyundai for the excellent customer service provided during our recent car buying experience! We love our new Sonata!! Gary, Carl, and Tristan made this car buying experience a real pleasure!! More

Easy, fast, glad I went here! One of the best car buying experiences I have had! Thanks everyone!!! I went to the dealership not sure if I would even get approved for a car...left One of the best car buying experiences I have had! Thanks everyone!!! I went to the dealership not sure if I would even get approved for a car...left in a brand new car hours later! More

NOT WHAT I UNDERSTOOD ME TO BE PURCHASING sales rep contacted me over the weekend after i applied online for approval on a 2016 Accent sport hatch for $18,333. Drove personal car to dealershi sales rep contacted me over the weekend after i applied online for approval on a 2016 Accent sport hatch for $18,333. Drove personal car to dealership in order to verify what the trade in would be. It was late evening and sales rep was gone for the day. Once arrived i spoke to finance and stated why i was there and then silence for approximately 30 mins easy. I was beginning to get frustrated and was about to walk out when they approached me and asked me to look at a vehicle they pulled around. It was a sedan. I explained i am not interested in sedan applied for 2016 accent sport hatch. they didn't think they had one on the lot, i explained i wasn't here to buy car i was here to find out about trade. The finance guy stated let me check our inventory and pulled up a black hatch. Keep in mind it was dark outside without much lighting from the dealership. They pulled it to the side and not the front. My bad for assuming it was a 2016 sport hatch like i requested. Went in and sat down alone at a desk for sometime while they worked on paperwork they said and a gentleman started handing me keys. I said why are you handing me keys i don't even know if i am going to buy the car because they hadn't said anything about the trade in price and he stated they won't let you leave here without it. (I should have opened my eyes then). They made me an offer of trade as down payment and discussed financing. Since my credit is not great i figured the increase in price financing was due to that and accepted the deal. Again i should not have thought the seller had my best interested at hand and should have made them give me the contract to take home and review. (I will NOT make that mistake again). 2 days later when i was able to review the contract and see the car, because we got the vehicle for my husband to drive to work i drove our other vehicle, noticed it was not a 2016 but a 2015 and it was NOT A SPORT as i insisted but a HATCH. So now i am stuck with a car i didn't want. Lesson learned. Check Everything before you sign!!! More

Service Dept I have always had good service with Allen Hyundai's service department and they have always treated me very well and attended to my needs. I have bee I have always had good service with Allen Hyundai's service department and they have always treated me very well and attended to my needs. I have been using Charlie Mitchell for years when I needed to buy a car and he's the best! More

Great service Every time I use this dealership I believe they are truly trying to give me the best service for a reasonable price. I feel safe knowing that repairs Every time I use this dealership I believe they are truly trying to give me the best service for a reasonable price. I feel safe knowing that repairs and maintenance are performed correctly. This is important to me. The staff is very friendly and knowledgeable. I would recommend Allen Hyundi to anyone looking for a car or services. My car has 185,000 miles and is running great. More

good experience, Robert Anderson knows his product went into detail to explain all the buttons bells and whistles seat adjustments head rests the cargo tr experience, Robert Anderson knows his product went into detail to explain all the buttons bells and whistles seat adjustments head rests the cargo trunk and its reversible floor mat and the cargo net More

routine oil change Came in for a routine oil change & the service department also did a fuel treatment on my car as well for no additional cost! They always go above & b Came in for a routine oil change & the service department also did a fuel treatment on my car as well for no additional cost! They always go above & beyond when servicing my vehicle! Will continue to come back & also refers others their way! More

best customer service ever. MY salesman Robert Anderson, was amazing from start to finish. Very friendly service throughout. I will refer to everyone, this is my 3rd hyundai.THAN MY salesman Robert Anderson, was amazing from start to finish. Very friendly service throughout. I will refer to everyone, this is my 3rd hyundai.THANK you, More

Not aggressive Have purchased previous car from Lori. What I love is you don't experience sales aggressiveness. You explain your needs and they work to get you wha Have purchased previous car from Lori. What I love is you don't experience sales aggressiveness. You explain your needs and they work to get you what you want and not just put you into a vehicle on the lot. More

Oil change Not only was my oil changed but my car was washed and the inside cleaned. Altogether it was a very very pleasant and unexpected experience. Not only was my oil changed but my car was washed and the inside cleaned. Altogether it was a very very pleasant and unexpected experience. More