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Matt Bowers Hyundai
Gulfport, MS
338 Reviews
At Allen Hyundai in Gulfport, MS we believe that every day should be a fun day, especially when you are buying a car!! We provide the lowest prices in the region along with a fun family atmosphere.
The Allen Family has been serving the automotive market on the Mississippi Gulf Coast since 1971! Allen Automotive started with Mr. Bert Allen who first opened GMC and Pontiac dealerships in Gulfport, MS in 1971. He then acquired Mercedes Benz and Isuzu throughout the 70s. He and his son David Allen opened Bert Allen Toyota in 1987 with David Allen as General Manager. By 2001, David Allen had fully purchased the Toyota franchise and renamed it Allen Toyota. David Allen then acquired the Hyundai franchise in 2003. In 2007, the Allen family saw a shift of generations. Mr. Bert Allen retired from the business completely and David Allen’s son Scott Allen joined the management team at Allen Automotive. In 2017, Scott Allen purchased Allen Hyundai from the Estate of David Allen after bidding against multiple other regional dealers.
This is a family business. Scott and Andria Allen run the store together with Scott as the GM and Andria as the Controller. You can often find one of our toddlers here at the store keeping us motivated! The Allen family is on site every day to ensure that you get the best deal possible. We provide every customer with the best price, selection and service available. Check out our huge new and used Hyundai inventory online or come on down and test drive with one of our knowledgeable sales professionals! Bring your family to meet ours and discover what it’s like to make everyday a fun day at Allen Hyundai.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 338 reviews
October 31, 2024
I called Matt Bowers Hyundai for a service appointment for my 2022 Santa Fe. The fuel access door was stuck and couldn't be opened. I was told the earliest appointment would be over 4 weeks later. I expla for my 2022 Santa Fe. The fuel access door was stuck and couldn't be opened. I was told the earliest appointment would be over 4 weeks later. I explained that with the door stuck closed I could not add fuel therefore the car would be unusable for over a month and requested an earlier date. Was told sorry that's the best we can do. After trying to plead my case I asked to be transferred to the General manager or Service Manager. I was told that she would have someone call me. Having received no call, I sent a message using their website contact form asking for help. I have yet to receive any contact from the dealership. I contacted the Hyundai dealer in Covington and received a next day appointment for them to open the fuel door and schedule a later return for complete repair. If you are considering buying a car from them, well I think you can guess my opinion. If you're considering buying a Santa Fe be aware that the fuel access door may stick and there is no emergency option other than prying the door open and damaging the car. It is a dealer service item only. More
by Gene
Employees Worked With
Service Department Scheduler
September 20, 2024
09/19/24 Took my new car into the service department for the first time yesterday. Exceptional service with my complimentary assurance maintenance. A first, was the text updates as my car was being fixed. the first time yesterday. Exceptional service with my complimentary assurance maintenance. A first, was the text updates as my car was being fixed. Had an appointment and was in and out in a resonable time. Can't wait for the new location for this dealership. Very pleased I switched from another Hyundai dealer to Matt Bowers when I bought a new car. Mary Savan Wilson More
by savanw
Employees Worked With
Connr Carnell , Vincent Casquez
April 23, 2024
Make sure you have a witness with you when you visit this dealership. I have just been to Small Claims Court with these guys and I can tell you the GM is not above misrepresenting facts to a Judge. When you dealership. I have just been to Small Claims Court with these guys and I can tell you the GM is not above misrepresenting facts to a Judge. When you go to the Finance Manager's Office ask to tape the process or have a witness. You are not required to pay for a trade-in inspection or 'document fee' to buy a car. Do your home work and determine how much you will pay. You will be presented with the 'doc fee' and possibly other charges you do not have to pay. Do not buy an 'extended warranty' on a new car. It usually works with the factory warranty and has a hefty deductible. These guys may work you with multiple people so beware. Do not be afraid to get up and walk out the Finance Office. Do not buy anything other than a car from these guys! Always shop other Dealers before you buy from this Dealership. Never accept their first APR for financing. As Long as they have Brian Thompson for a GM, they will have dissatisfied customers. More
by waldo3
Employees Worked With
April 12, 2024
Our tuck has been in the shop for over 2 weeks for a extended warranty problem. They are not updating us and the don't do loner vehicles. It is very frustrating to be dealing with them. If we had a choi extended warranty problem. They are not updating us and the don't do loner vehicles. It is very frustrating to be dealing with them. If we had a choice we would take our vehicle somewhere else. More
by mandygerry
Employees Worked With
April 02, 2024
Treated unfairly sold me a lemon still have the vehicle and they have been paid transmission there they refuse to fix it I’m the 8 person I’m going today to file a complaint and they have been paid transmission there they refuse to fix it I’m the 8 person I’m going today to file a complaint More
by Neashelllewis787
Employees Worked With
Taylor Daniel and Chris
September 03, 2021
I came in at close to 4 pm on the Friday before labor day. I needed the lock lug for my tires. Even though I was buying used tires from another vendor, JT in the service department asked a tech to im day. I needed the lock lug for my tires. Even though I was buying used tires from another vendor, JT in the service department asked a tech to immediately replace all four sets of lugs so that I could get back to the other vendor before they closed for the day. This was a blessing as the tires were too dangerous to travel back home - 150 miles. The decorum of JT and his leadership within the service department at Allen Hyundai saved the day for me. Hats off to these guys!!! More
by monicajocardinale
Employees Worked With
TJ
November 21, 2020
Very surprised at the unprofessional way the service department operates. Had several problems with repairs and was treated very poorly by service manager.. Highly recommend going to another Hyundai dea department operates. Had several problems with repairs and was treated very poorly by service manager.. Highly recommend going to another Hyundai dealership. More
by wattsracing1
Employees Worked With
John Tiblier
November 06, 2020
Service department is incompetent! Doesn’t pay to have a good warranty, if you can’t get good service. You should be able to leave 0 stars, because that is the amount of service I’ve received! AVOID Allen H good warranty, if you can’t get good service. You should be able to leave 0 stars, because that is the amount of service I’ve received! AVOID Allen Hyundai, drive to Slidell or Gautier! More
by Disappointed
Employees Worked With
September 27, 2020
If you want a No-pressure, No-rush, car purchasing experience....this is your Dealership. They listen to me....quick and clear communication. They went above & beyond--locating a specific vehicle I wa experience....this is your Dealership. They listen to me....quick and clear communication. They went above & beyond--locating a specific vehicle I wanted. Thank you all for making this the most outstanding sales experience EVER. More
by LISACYCYK0
January 08, 2020
Smooth Quality Experience Bought a used car from here and was absolutely pleased with my purchase. They made sure I was in good hands and had the car for me ready to drive off Bought a used car from here and was absolutely pleased with my purchase. They made sure I was in good hands and had the car for me ready to drive off the lot as good as new in under 30 minutes. More
by Matt
Employees Worked With
Chris Moody
