Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Sort by
June 22, 2019
Leaking Jeep We had to return to have the jeep repaired after spending $980+ 2 weeks earlier. After the second attempt it was finally repaired. I felt this was ve We had to return to have the jeep repaired after spending $980+ 2 weeks earlier. After the second attempt it was finally repaired. I felt this was very expensive and should have been correct the first time especially. More
by elefeaux
Verified CustomerEmployees Worked With
Randy McCoy
June 20, 2019
Recall service Immediately when I drove up Dawn met me with a smiling face and checked me in. She gave me a to.me frame and when I called back to check on the statu Immediately when I drove up Dawn met me with a smiling face and checked me in. She gave me a to.me frame and when I called back to check on the status, my truck was ready. While checking out I had a question about the recall. Dawn and Tim immediately answered all my questions thoroughly with professionalism. I will be a returning Salsburry customer. Thanks team! More
by asibley08
Employees Worked With
Dawn, Tim and Chris Rainey.
June 20, 2019
Install brake controller All correspondence was handled pre install by text message. Thomas made the process very simple. I was notified how much the install would cost and All correspondence was handled pre install by text message. Thomas made the process very simple. I was notified how much the install would cost and my vehicle was delivered on time. More
by tatucker
Employees Worked With
Thomas, Gus Berendson
June 20, 2019
You guys need a better system I spent entirely too much money for my vehicle to still have to same issue. I had to come twice and pay for 2 different things to be done, only to be I spent entirely too much money for my vehicle to still have to same issue. I had to come twice and pay for 2 different things to be done, only to be told I would need to bring it a third time and pay more money to have the initial issue fixed. You guys have a machine for a reason. You charge fees to put the vehicles on the machine to figure out what is wrong. What if I had not let you guys service it and I would’ve taken it somewhere else to get fixed? Based on your readings, the actual issue was not detected and my car would still not be fixed. When paying for a service, especially the amount being paid, you expect it to be fixed. I was told the issue was not detect and had to be manually found. Why wasn’t it manually checked in the beginning? How do I know that after the third time, that that is really the issue? Almost $1000 being paid is ridiculous and for nothing. So disappointed in this service. My car is still driving the exact same before the $1000 smh. More
by richelle.shropshire
Employees Worked With
Roger. Not sure his last name. And not sure of the mechanic’s name
June 19, 2019
Great Service and texting feature is cool! Roger and team were great! Took care of everything on my car and fixed it right! Kept me informed and explained everything along the way. Now I am goo Roger and team were great! Took care of everything on my car and fixed it right! Kept me informed and explained everything along the way. Now I am good to go! More
by Chris
Employees Worked With
Roger
June 18, 2019
Jeep Service Brought my 2014 Jeep Grand Cherokee in because of a recall, and my U-Connect went out. I really like that I can drop my vehicle off the night before. Brought my 2014 Jeep Grand Cherokee in because of a recall, and my U-Connect went out. I really like that I can drop my vehicle off the night before. It was serviced quickly. Roger always does a good job of communicating repairs and costs. More
by ldoucet
Employees Worked With
Roger Rivet
June 18, 2019
Fast & Easy Received a recall on my 2018 Pacifica. Called for an appointment date. Fast and easy in and out. Salisbury's staff was excellent. Short wait! Received a recall on my 2018 Pacifica. Called for an appointment date. Fast and easy in and out. Salisbury's staff was excellent. Short wait! More
by PAT_MCCRORY
Employees Worked With
Duke Gronowski
June 18, 2019
I was on time but the work done did not please me. I had to visit the Service center twice for the same reason and was told that a different part was changed each time and was charge the $100.00 deduct I had to visit the Service center twice for the same reason and was told that a different part was changed each time and was charge the $100.00 deductible each time. I informed the technician what was wrong the first time I came and it was the same symptom the second time I came. More
by BIGGJIMM66
Employees Worked With
Jerry Sperier
June 17, 2019
Was great Jack was great . Answered question about my concerns about a notice light . Gave information about future oil change and rotations.Took concern about Jack was great . Answered question about my concerns about a notice light . Gave information about future oil change and rotations.Took concern about my truck. . More
by MCCONNELLGREG
Employees Worked With
Bill Dupuy
June 17, 2019
Terrible Jeep has 36k miles. Y’all said my tires were bad that y’all could order new ones. All 4 tires has little chunks of rubber pealing, never did anyone me Jeep has 36k miles. Y’all said my tires were bad that y’all could order new ones. All 4 tires has little chunks of rubber pealing, never did anyone mention that maybe I should contact Goodyear or dealership could help. All we got was we could order new tires . Terrible , not coming back..,,, More
by summerdog40
Employees Worked With
Joe Williams
