Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Recall I was just in for a recall on my airbags. The service center and employees were very nice and fast. I wish they would of had a Dodge Power Wagon on th I was just in for a recall on my airbags. The service center and employees were very nice and fast. I wish they would of had a Dodge Power Wagon on the lot. More

Great People to work with A dealership who works with you like you are family. They don't "run you through the wringer" at every turn. Whether you are buying a car or having A dealership who works with you like you are family. They don't "run you through the wringer" at every turn. Whether you are buying a car or having service done - nothing but professional, "work with you" effort! Talk to Gus, the best guy in the car business that I've dealt with. More

Dead battery. The car would not start and I had no idea what the problem was. I like the service offered at Salisbury Dodge and since my car is a 2016 Town and Cou The car would not start and I had no idea what the problem was. I like the service offered at Salisbury Dodge and since my car is a 2016 Town and Country I felt confident they could figure it out. The attention was immediate and the car was fixed within a short time. The attendant was very courteous and explained things. More

Excellent Service Their team is knowledgeable and keeps you informed at all times. They have taken care of all of my Dodge’s even if not purchased from them Their team is knowledgeable and keeps you informed at all times. They have taken care of all of my Dodge’s even if not purchased from them More

A/C Blower Not Working After 4 trips, waiting on parts, the parts changer the blower finally works now. This was not fun taking it and picking it up and would not work befor After 4 trips, waiting on parts, the parts changer the blower finally works now. This was not fun taking it and picking it up and would not work before we left the dealership. It was in the 90’s at this time and my husband was starting radiation treatment so it made it hard getting the car in only to find out it was working. Net to improve on fixing the vehicles More

oil change drove in asked for oil change, they asked if I needed tire rotation ,which I did. All services performed in reasonable time. Service personnel friend drove in asked for oil change, they asked if I needed tire rotation ,which I did. All services performed in reasonable time. Service personnel friendly and knowledgeable. Good service , May do it again sometime. More

Personalized service I've always been impressed with the personalized service I've received, as well as the speed with which the service was provided. Kudos to the serv I've always been impressed with the personalized service I've received, as well as the speed with which the service was provided. Kudos to the service center staff. More

Service Department is deplorable Purchased a 2016 Dodge Grand Caravan in December 2015- I've gone to the dealership service center for two issues as well as oil changes as scheduled a Purchased a 2016 Dodge Grand Caravan in December 2015- I've gone to the dealership service center for two issues as well as oil changes as scheduled and have not had a good experience any time I've been. Last night I had to bring my van that has only 31,000 miles on it because one of the brakes froze up (burnt up). I was at the dealer at 7:15 to make sure I explained what happened and went on to work. Called the service department at 10:45am and was told they had not looked at it yet but it should be soon. Went back to the dealership at 1:15 and after waiting around for 30 minutes was told they hadn't looked at it yet and would do everything in their power to have it looked at today. Everyone looks like they are miserable working at this place and it makes me miserable because I have to go there. I just don't understand how an issue this important did not take priority today. I have to make other arrangements to get to work tomorrow and hope the service personnel are able to tell me what is going on with the vehicle this evening or tomorrow. What makes this situation unbearable is that the department functions like this for years and no one seems interest in improvement. More