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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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June 27, 2019
Excellent Customer Service Top notch customer service!!! Every employee is friendly, knowledgeable & goes out of their way to help. I would highly recommend to anyone considerin Top notch customer service!!! Every employee is friendly, knowledgeable & goes out of their way to help. I would highly recommend to anyone considering a new vehicle or maintenance. More
by TERESAPRIESTDAVID
Verified CustomerEmployees Worked With
Jarrad Fontenot, Jerry Sperier, Joe Williams
June 27, 2019
Great Service every time Very nice people, their express services are done very timely. I wouldn't take my vehicle any where else. Excellent customer service both in sales an Very nice people, their express services are done very timely. I wouldn't take my vehicle any where else. Excellent customer service both in sales and the service department. Sent my aunt and uncle recently for a 2 new vehicles and hope my cousin will be going soon to purchase a new one as well from them. I have recommended the service department to them also for all their maintenance needs. More
by BECCABAD73
Employees Worked With
Freddie Jackson, Duke Gronowski
June 26, 2019
$802.00 for $60 material cost and 1 hour to do myself. SAD Brought in Wrangler because of ABS warning light, (Very common for wrangler type jeeps) was told that code for rear abs sensor issue was read. It woul Brought in Wrangler because of ABS warning light, (Very common for wrangler type jeeps) was told that code for rear abs sensor issue was read. It would cost $802.00 for them to replace sensors. but no guaranty that it would resolve issue. $120 to tell me what their hand held code reader said. Kicker - I paid $55 for 2 rear abs sensors and replaced them within an hour. $802.00$ - is very inconsiderate of Salsbury's Service center for such a small job. Inconsiderate is putting it nicer than they wanted to put it to me as a Customer. Should be ASHAME of charging customers $800.00$ for something that is a reoccurring issue with JEEP vehicle's in which they know how little it takes to repair. More
by abrunson.independentac
Employees Worked With
Dont see Rogers name up their,
June 25, 2019
Very friendly, but main reason for repair not fixed My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehi My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehicle, I experienced the same friendly and quick service. I am frustrated because I took the vehicle in to fix 2 problems, and neither of those problems is fixed. It is a disruption for my family's whole day to take the minivan in to the shop 30 minutes away and have to get a ride to and from the dealership. More
by lastscout
Employees Worked With
Roger, unknown friendly lady at the front service counter
June 25, 2019
Excellent Customer Service Prompt and courteous customer service. Kept me informed of my repairs process. Was honest of telling me of back ordered parts and met my expectations. Prompt and courteous customer service. Kept me informed of my repairs process. Was honest of telling me of back ordered parts and met my expectations. More
by casey.dkirk
Employees Worked With
Joe Miller
June 25, 2019
Dawn Goes above and beyond. Dawn has always been able to accommodate us even if we have last minute issues. She is the reason we keep coming back to Salisbury. As some one in cus Dawn has always been able to accommodate us even if we have last minute issues. She is the reason we keep coming back to Salisbury. As some one in customer service it, it is nice to see some one that puts forth effort to make sure the customer is pleased. More
by andrew.laley
Employees Worked With
Dawn Roberts
June 25, 2019
great experience Will definitely be using the service department again. They kept me updated, very timely, and were so polite. Great job by everyone! Thanks so much! Will definitely be using the service department again. They kept me updated, very timely, and were so polite. Great job by everyone! Thanks so much! More
by chrisljordan
Employees Worked With
jack
June 25, 2019
Oil Change Came in on 6-22-2019 for an Oil change. The service took around an hour like Jack said it would. I was able to enjoy the rest of my Saturday. Thanks. Came in on 6-22-2019 for an Oil change. The service took around an hour like Jack said it would. I was able to enjoy the rest of my Saturday. Thanks. More
by VARMALL
Employees Worked With
JACK
June 25, 2019
Very professional My recent visit to Salisbury Chrysler Dodge was excellent I went to get a oil change and the staff was very professional and very polite. They made me My recent visit to Salisbury Chrysler Dodge was excellent I went to get a oil change and the staff was very professional and very polite. They made me feel real comfortable and truly showed me good customer service. More
by williamsbrian318
Employees Worked With
Kim Guidry
June 25, 2019
Terrible Brought Jeep in because it would not start, was told it was an internal failure in the power distribution center. Dealership did not give out loaner v Brought Jeep in because it would not start, was told it was an internal failure in the power distribution center. Dealership did not give out loaner vehicles bc apparently that is not something that they do. Had to wait 3 days because truck was delayed with the part needed. Picked vehicle up and 5 days later the same problem occurs. Absolutely ridiculous. More
by joshuaderouen
Employees Worked With
Jarrad Fontenot, Dwayne Postell, Freddie Jackson, Duke Gronowski, Randy McCoy, Joe Williams, Kim Guidry, Karl Jones, Danny LaRoach, Scott Hitt
