Back

Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

not yet
rated
513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Sort by
July 06, 2018

Good work. Made an appointment and dropped off the van the day before. Work was done on time. Good experience. Nice people and good work was done. More

by rlanglois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jul 10, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Glad to hear it and thank you so much for telling us about your experience with our service department. It was great to see you, and we are thrilled we could get you and your van back on the road in a timely manner. If you need anything else, it would be our honor to help you again. Have a great day

July 05, 2018

Excellent, quick service I brought my vehicle in for a recall. The service folks were great. They completed the computer update within 40 minutes or so and had me on my way. T More

by redstick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 09, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are happy to hear you had a pleasant service experience with us. Thank you for the positive feedback and please let us know how we can help in the future!

July 05, 2018

Service very good and prompt. Very courteous and quick service. Service under warranty and was handled in a timely manner. I would purchase another dodge product. I have had very f More

by sfbell3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Jackson
Jul 09, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

This is the type of service experience with aim to provide! Thank you for the kind words and five-star rating. We truly do appreciate it!

July 05, 2018

Outstanding Service Blake did a great job of understanding my needs and keeping me informed throughout. Work was done in a timely fashion and I couldn’t be happier with More

by kurtrandallfisher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sperier
Jul 09, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We're thrilled to hear you are happy with your service experience with us! Thank you for sharing your feedback and for the positive rating. Please come see us again!

July 04, 2018

Factory recall notice I gave Salsbury's Service and Parts Departments the highest rating because their Staff cares about the impact your life has when your vehicle is in ne More

by DAMILLER007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisors Amy ?, Joe Miller, Tim ? and Shelby ? Parts Rep Hebert, Gus Berendson
Jul 06, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Salsbury's is so thrilled to hear you had such a memorable service experience! Thank you for taking the time to leave a review. One of our goals is to always give our customers a painless and easy service experience, and we're thrilled to hear that Gus was able to take such good care of you and your vehicle. It's a pleasure to do business with you, please let us know if we can be of any service in the future!

July 04, 2018

I don'tlike bait and switch. I used the coupon you mailed me offering a very nice deal on oil change and tire rotation. The cashier informed me I owed a much higher amount. She sa More

by JACAVELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
July 04, 2018

Recall I had a recall on my 2015 Jeep Cherokee and the service center had me in and out in less than a hour. Excellent work!!! More

by GBONIER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sperier, Randy McCoy, Brian Chandler, Drake Babineaux
Jul 06, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for leaving such a great review! Salsbury's is happy to hear that you had a trouble-free service experience with your 2015 Jeep Cherokee. Let us know if there's anything we can do in the future!

July 04, 2018

GoodService! The serivce was very good. The lady who set at the desk on the right sise was very helpful thank you she help with a coupon problem. thank you your se More

by mkelso747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know her name she set at th rigth side when coming in the door. the first desk.
Jul 06, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave such a great review! We are pleased to hear that you felt so welcomed by our staff and had such a good service experience! We look forward to seeing you again and please let us know if there's anything we can do for you in the future!

July 04, 2018

Made an appointment they got me in and out Made an appointment dropped it off they call when they were done I paid them and was gone . Mr. Joe Williams was very nice to deal with More

by OHARP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams
Jul 06, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for your kind review, we appreciate it! Salsbury's is pleased to hear you had an easy service experience. Let us know if there's ever anything else we can do for you.

July 04, 2018

Replace defective sensor The repair was completed in the projected time-frame and I was updated periodically. The cost was in the estimate provided prior to starting the repai More

by brasseaux2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joeseph Miller
Jul 06, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you so much for your review, we appreciate it! Salsbury's is pleased to hear that you had a simple and painless service experience with us. Please don't hesitate to let us know if there's anything we can do for you in the future.

...
48
...