Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Consistently excellent service I have been a Salsbury Service customer for almost 40 years and the service provided has been excellent throughout those many years. I can count on I have been a Salsbury Service customer for almost 40 years and the service provided has been excellent throughout those many years. I can count on the Salsbury Service department to provide quality service at a reasonable price. More

Great communication great service Tim was very honest on delivery time and what was necessary to service. Communication during service was excellent. Service time was earlier than expe Tim was very honest on delivery time and what was necessary to service. Communication during service was excellent. Service time was earlier than expected. Would recommend using this dealership for service. More

Warranty Work My van was taken in quickly. The work was done in one day. The service lady Amy was very knowledgable and courteous. I was however dissapointed in My van was taken in quickly. The work was done in one day. The service lady Amy was very knowledgable and courteous. I was however dissapointed in Dodge because both of my headrest airbags have deployed on their own. Salsbury fixed the first one as a courtesy to me but I feel Dodge should have fixed the first one and the second one even though I didn't buy the extended warranty. That is a faulty product. More

recent Power steering issue Power steering pump went out on my town and country. They were able to take my van in and assisted with my car rental while van was being fixed. Gre Power steering pump went out on my town and country. They were able to take my van in and assisted with my car rental while van was being fixed. Great, friendly staff delivered as promised, and I had to pay nothing on car rental More

Cable guy was great as usual! Been 3 times so far and I love that everyone there always says hi and communicates with you. Love that I didn’t get that anywhere else Been 3 times so far and I love that everyone there always says hi and communicates with you. Love that I didn’t get that anywhere else More

Oil change and tire rotation I brought my 2014 Ram in for a oil change and tire rotation which was completed. However, when I got ready to get my vehicle the service tech told m I brought my 2014 Ram in for a oil change and tire rotation which was completed. However, when I got ready to get my vehicle the service tech told me that I had a recall and that was addressed as well. Because this was taken care of as well , which mean I didn't have to come in again Salsbury's Chrysler in my opinion deserve a 10/5 star. Mrs. Linda M. Bennett (a customer since 1977) More

Turbo actuator failure I had my turbo actuator replaced due to parts failure, Salsbury repaired it for me in a timely manner, answered the phone or text every time I had que I had my turbo actuator replaced due to parts failure, Salsbury repaired it for me in a timely manner, answered the phone or text every time I had questions, and never give me the run around. Awesome service dept!!! The parts was EXPENSIVE as a SOB More

Bad situation, great service We were more than 50 miles from home when we broke down. We had our car towed to Salisbury on a Saturday afternoon. First thing Monday morning Amy, ou We were more than 50 miles from home when we broke down. We had our car towed to Salisbury on a Saturday afternoon. First thing Monday morning Amy, our service advisor, contacted us to determine the problem. They diagnosed and finished the repairs within 24 hours. Thank you for your excellent team at Salsbury. More