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Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

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513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

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August 14, 2018

Oil change Mr Brad was great informed me everything with my vehicle One complaint when vehicle was ready lady at checkout let me sit a while before she called More

by jandjmom63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrad Fontenot
Aug 16, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the review! We are glad that you had a successful Service visit. We also apologize for any wait times, our goal is to get you on the road as soon as we can but we also want to make sure we complete all work thoroughly. We hope you'll consider us the next time you need anything auto-related!

August 13, 2018

Brought my jeep in for recall I was very impressed by how quick they got to my car. I went during my lunch break and was only there about 15 minutes. More

by djrowleyla20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 15, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We are very pleased to hear about your quick and successful Service visit. If you need anything more from us in the future, please let us know!

August 13, 2018

Goo d Service The service department is good, but the facility is tired. I am looking forward to the new location even though it’s further away. I do appreciate tha More

by margo152b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Rivet
Aug 15, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your compliments, and we are looking forward to the new place as well. Hopefully we'll see you there!

August 13, 2018

Service Worked with Roger to have a power train issue resolved. Everything went great. The issue was resolved in a timely manor and I was kept in the loop th More

by sethswanson77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 15, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for the review, Seth! We're glad that we could help you take care of everything, and we appreciate your trust in our Service team to do the job. Please call or stop by if you need anything else!

August 13, 2018

Nearly 3hrs. For an oil change No one informed me what was going on. Called my name and waited an additional hour. Lady that checked me out had an attitude. I really thought they ha More

by CHINELLE05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Roberts, Joe Williams
August 09, 2018

Recall Organize and fast very friendly greet with a smile to care of of my vehicle report other problems ask could they help with those gave price More

by keishaun32jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Aug 13, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We're happy to hear you received friendly and fast service, Keishaun! We hope your vehicle stays healthy, but if you need anything else just stop by!

August 09, 2018

Rear Brake Assistant would not turn off Joe has always been my service advisor and he is fantastic. He quickly diagnosed the issue re-set the Durango’s computer system and had me on my way i More

by marinello89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service , Jerry Sperier
Aug 13, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the feedback! It's great to hear Joe helped you get your Durango sorted out. If you need anything else, don't hesitate to stop by!

August 09, 2018

Ram 2500 Diesel Entirely too long for service evidently due to oversite, but was compensated for that. truly believe this was not normal situation and would recommend More

by eke.jr44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember service advisor name.
Aug 13, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are sorry to hear of your abnormal situation, but thank you for the great review! We appreciate you stopping by and we hope to see you again!

August 08, 2018

Very helpful Roger suggested troubleshooting before car was towed to dealership. Kept us informed along the way to repair. Had to order part and made repair when i More

by TONYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 10, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for the great review, Tony! Roger will be glad to hear about the positive experience. We are glad we could get your vehicle repaired! We look forward to seeing you again.

August 07, 2018

great and fast service. The service is always great. If the work will take a while they let you know in advance. the waiting area is always clean and they give you update whi More

by no1lady69
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Huffstutter
Aug 10, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the positive review! Our service department will be happy to hear of your positive feedback. We look forward to seeing you again!

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