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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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August 27, 2018
Friendly, competent, and professional Almost as soon as I arrived at the service center, a service advisor came to assist me. He was friendly and helpful. However, one of my concerns wa Almost as soon as I arrived at the service center, a service advisor came to assist me. He was friendly and helpful. However, one of my concerns was not addressed. My overall experience was good since I did not spend the whole day waiting for my car to be ready. More
by annetukeke
Verified CustomerEmployees Worked With
Blake M Wilson
August 26, 2018
Courteous It took one hour for an oil change on our new Dodge van. A little quicker would be nice. I appreciate quick answers to my questions from service depar It took one hour for an oil change on our new Dodge van. A little quicker would be nice. I appreciate quick answers to my questions from service department. More
by grambrla
Employees Worked With
Service guy who texts me, Jarrad Fontenot
August 20, 2018
Disabled Jeep Quickly diagnosed and repaired Jeep within 3 days. Jeep was towed to dealership directly by towing company. Jeep would not start. Kept in touch till r Quickly diagnosed and repaired Jeep within 3 days. Jeep was towed to dealership directly by towing company. Jeep would not start. Kept in touch till repaired More
by sroy4
Employees Worked With
Roger
August 20, 2018
Battery checked Saturday was a busy day for them, it seemed they may have had a limited mechanics,since it was a weekend. They did good to get me in and out. Saturday was a busy day for them, it seemed they may have had a limited mechanics,since it was a weekend. They did good to get me in and out. More
by mccollougha
Employees Worked With
Jerry Sperier
August 20, 2018
engine light comes on, transmission doesnt work every time I bring van in for service it takes 2weeks and I loose moneyevery time I need parts they have to be ordered and I have to wait an additiona every time I bring van in for service it takes 2weeks and I loose moneyevery time I need parts they have to be ordered and I have to wait an additional week More
by ftrahan7
Employees Worked With
Joe Williams
August 16, 2018
Don't by a Jeep (Stays in repair shop) Don't buy a jeep....we have multiple problems with our jeeps. Also, forget about making an appointment at Salsbury's service department. Appointments Don't buy a jeep....we have multiple problems with our jeeps. Also, forget about making an appointment at Salsbury's service department. Appointments are useless.... they will still get to your vehicle whenever they can. I had an 8:00 oclock appointment and didn't get looked at till after noon. They need better customer service. More
by DCOLSON1
Employees Worked With
Don't remember
August 16, 2018
very timely and professional! Very timely and professional! Brad and Shelby were very helpful. Salsbury has always done an exceptional job for me. Our family has bought 7 vehicle Very timely and professional! Brad and Shelby were very helpful. Salsbury has always done an exceptional job for me. Our family has bought 7 vehicles from Salsbury. More
by bears27
Employees Worked With
Brad, Shelby
August 16, 2018
2017 Pacifica Service 8/15/18 I had to wait 15 minutes while the service team located the socket I gave them to rotate the tires. They had left it on the console and it rolled and I had to wait 15 minutes while the service team located the socket I gave them to rotate the tires. They had left it on the console and it rolled and went to the back of the vehicle during their delivery to the service area for my pick up. The man who serviced the vehicle was at lunch and had to be called out to locate the socket in the van. I had been told that I could get the inspection sticker updated at the dealership but upon arrival was told that I had to take it somewhere else for that. Other than that every thing was fine. More
by FEBENSON
Employees Worked With
Dawn was the service representative I delt with.
August 15, 2018
Jeep engine problems Called and set up an appointment to drop the Jeep off with the an upper engine tick on Saturday and the service department got it in Monday and knocke Called and set up an appointment to drop the Jeep off with the an upper engine tick on Saturday and the service department got it in Monday and knocked out the extensive repair in the same day. Couldn’t be more pleased in the experience with this dealership. They restored my faith in dealerships. Lol More
by chad_barnes
Employees Worked With
Duke Gronowski
August 15, 2018
Friendly. No problems Dropped by for oil change and Dawn in the service department greeted me with a smile and was very friendly. The wait wasn't too long and waiting area Dropped by for oil change and Dawn in the service department greeted me with a smile and was very friendly. The wait wasn't too long and waiting area was clean. More
by philwhall
Employees Worked With
Dawn
