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Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

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513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

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September 14, 2018

Excellent service! Fast and friendly service! Everyone was helpful and my vehicle was serviced and ready sooner than expected, Salsbury's is the only place that services More

by MsPrisz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wilson
September 14, 2018

Great service Great experience. I heard bad things but my experience was great. Very friendly. Very fast. My car was clean and serviced excellent. Will be back. More

by JNW7784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas , Dwayne Postell
September 14, 2018

Tire repair Took 2 hours to get a repair for a nail in my tire. They did not ev n put the spare tire back in its storage location. Bathrooms were gross with bui More

by KATHRYN_MASON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake
September 11, 2018

I told them the problem and they still got it wrong. I brought the vehicle into service shop with bad fuel pump. Second Jeep Cherokee in our fleet with the same problem. They told me the "diagnostic" sho More

by DCOLSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger
September 10, 2018

Professional dependable affordable. I am always pleased ! I've been dealing with Salsbury for over 25 years it just seems like they always go out there way to please me in whatever I need why would I want to More

by chadstoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rainey Jeff Cope and Frank Lapenta, Gus Berendson
Sep 11, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Chad, thanks so much for the review and kind words. It's so awesome knowing you're a long-time, satisfied customer. We look forward to seeing you again in the future!

September 08, 2018

all work done as requested I was able to drop off vehicle the night before for service the next day - car was ready as requested - had previously been to get window fixed, but More

by PJPETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger in the service department
Sep 11, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Glad to hear it, PJ, and thank you so much for telling us about your experience with our service department. It was great to see you, and we are thrilled we could get you and your vehicle back on the road in a timely manner. If you need anything else, it would be our honor to help you again. Have a great day!

September 07, 2018

Excellent Service The check in time and service time was faster than I expected. Mr. Roger was excellent. I would recommend Salbury's to all Jeep Owners. More

by hoopjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Sep 11, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are happy to hear that your recent service visit was completed in a timely manner! Please let us know how we can help in the future!

September 07, 2018

Air Bag Recall Scheduling was smooth. Took vehicle promptly at the scheduled time and service was fairly quick. The only negative was when told that the air bag inst More

by zeroroussel
Recommend Dealer
Yes
Employees Worked With
Amy in Service Center
Sep 11, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are happy to hear that your service visit went well and that we were able to get you in and out quickly! Please let us know how we can help in the future!

September 07, 2018

Excellent customer service. I have bought two vehicles from this company over the last 10 years and have had zero issues ( service or sales). I have had them serviced there on a More

by austin.townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Huffstuder, Joe Miller
Sep 11, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Austin, thank you for your loyal business with us! We are delighted to hear that we have provided you with such great service over the past 10 years! I will pass your concern about the need loaner vehicle on to the appropriate person. Please let us know how we can help out in the future! Thanks again!

September 05, 2018

Efficiency The team was fast and efficient, I was in and out in less than 30 minutes, you can tell that they knew what they were doing. The lounge was nice and t More

by oscar.a.hernandez34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams
Sep 07, 2018 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are so glad to hear that, Oscar! Thank you for the kind feedback and we appreciate your business! Please come back and see us next time!

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