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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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November 26, 2018
Routine mantenace & Oil change This was my first visit to Salsbury dealer. I was highly impressed with the customer service assistance and professionalism. The salea personnel we This was my first visit to Salsbury dealer. I was highly impressed with the customer service assistance and professionalism. The salea personnel were also very helpful. More
by aviationmultinational
Verified CustomerEmployees Worked With
I needed help learning how to engage the 4wherl drive. Mr. Duke Gronowski os the sales department went out of his way showing me the proper way in operating my Jeep. This gentlemen really knows the Jeeps. He made Salsbury look like a great company. , Jerry Sperier
November 26, 2018
Great Service Got service and rattle in my car fixed. Courteous employees with hardly any wait. Cannot say enough about the service and friendliness of the entire Got service and rattle in my car fixed. Courteous employees with hardly any wait. Cannot say enough about the service and friendliness of the entire staff. More
by dcanevari0
Employees Worked With
Jerry Sperier
November 26, 2018
1ST Oil Change Mr. Brad and Jarred took care of me for my 1st oil change. Something as simple as this actually developed into a complicated situation from an outside Mr. Brad and Jarred took care of me for my 1st oil change. Something as simple as this actually developed into a complicated situation from an outside source for my vehicle, but once I got over to the new dealership and explained my situation, Mr. Brad and Jarred stepped in and took care of things. Thanks again to the fine team at Salsbury! More
by ANDYPIZZO
Employees Worked With
Jarrad Fontenot
November 26, 2018
too long for flash update It took 3 hours for an oil change and the flash update recall. I was told the computer kept losing connection and they would have to start over (initi It took 3 hours for an oil change and the flash update recall. I was told the computer kept losing connection and they would have to start over (initially told less then 1 hour for total) More
by gaudinr
Employees Worked With
Service writer-don't remeber his name
November 24, 2018
Steering Could not fix dangerous steering problem. Said it didn't occur enough, even though my dash said total steering failure. Even asked me for more gasol Could not fix dangerous steering problem. Said it didn't occur enough, even though my dash said total steering failure. Even asked me for more gasoline before they could continue diagnosing. After a week I picked it up, and problem immediately reoccurred. Only follow up call or text I got was to make sure I gave them a good service rating. More
by slim682000
Employees Worked With
Jerry Sperier
November 23, 2018
good service and friendly people Been dealing with Salsbury Dodge for 20 years now...good service department, competitive prices on new cars and very friendly and helpful staff...main Been dealing with Salsbury Dodge for 20 years now...good service department, competitive prices on new cars and very friendly and helpful staff...main reason I have been buying from there for so long. More
by STEVEJPYRO
Employees Worked With
Joe Miller, Steve Baily
November 23, 2018
Excellent service I called and voiced my concerns about my 2018 300C, which I purchased only a short time ago, and my concerns were addressed and solved...Thanks A Mill I called and voiced my concerns about my 2018 300C, which I purchased only a short time ago, and my concerns were addressed and solved...Thanks A Million More
by LRBPLUMM
Employees Worked With
Roger, and Ron
November 23, 2018
always great customer service. Bought several cars from Gus and always has good service. Have never been disappointed. I am sure my family will continue to be customers of yours. Bought several cars from Gus and always has good service. Have never been disappointed. I am sure my family will continue to be customers of yours. More
by KCMITCHELL28
Employees Worked With
Gus Berendson
November 23, 2018
Salsury Oil changes only Although Salsbury does a good job of changing my oil they have tried to take advantage on two occasions. Once wanting to pull the heads on my truck be Although Salsbury does a good job of changing my oil they have tried to take advantage on two occasions. Once wanting to pull the heads on my truck because of an injector problem and once when they wanted to charge me $130 to turn off my check engine light when I brought the vehicle in for an oil change and after I had told them what the problem was and was told by the shop foreman it was not a problem unless it happened again. After the service was completed and I got the truck back the check engine light was still lite and I was informed it would cost $130 to turn it off. More
by Jpenn4t8
Employees Worked With
Terry Belcher
November 22, 2018
Great and a lot fast e r than I expected Tim again stopped what he was doing and helped. Even though I did not havr an appt. He helped me get in and out a lot faster than I expected. Tim again stopped what he was doing and helped. Even though I did not havr an appt. He helped me get in and out a lot faster than I expected. More
by decuirking
Employees Worked With
Tim Service Writer
