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Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

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513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

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February 15, 2019

Great service I stopped in for an oil change and 2 of 4 recalls on my truck was taken care of. They serviced my truck very fast and had me back on the road very fas More

by perrycomeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Crowder
Feb 19, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're so happy to hear that your Oil Change went smoothly. It was a pleasure having you in and we hope to see you next time!

February 14, 2019

First time routine maintenance The Salsbury team took care of my first routine maintenance on my Rebel Ram truck. They were very kind and took the time to listen to my requests. T More

by THERESA598
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Adewuyi
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful rating! We want every customer to feel comfortable and informed at every step of the service process. And thanks for servicing your vehicle here! Come back and see us soon!

February 13, 2019

Poor service department Truck was not properly checked out after being towed in with 2 blown driver side tires. Electric brake system indicator is on and stability indicator. More

by brennanwnichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, Jerry Sperier
February 13, 2019

Great service, but funky smell Pleasant and efficient staff, and great service for my 100K+ miles Cherokee. Just has an oily, almost sweet smell that has not dissipated, like 1950s More

by BV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful rating and servicing with us! We are glad to have you as a customer. If you continue to have an issue with a smell coming from your car please feel free to give us a call or stop back in talk to our service team. We would be happy to help.

February 13, 2019

Wonderful experience My new truck had a small defect that had to be corrected. In addition, I was having a bed liner sprayed in. With the help of Tracy and Jarred, I was More

by MADDMAXX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Jarrad Fontenot
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are delighted to hear that our staff helped in giving you such a great service experience with us! We pride ourselves on our knowledgeable and helpful staff members. It’s customers like you that we enjoy seeing time and time again! Feel free to stop back in if there's ever anything else you need from us!

February 13, 2019

In and out in record time! I arrived in the express lane about 2:00 pm on a Tuesday afternoon for an oil change and tire rotation. Service was complete and I was on my way by 3 More

by K T Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We strive to make every visit to our service department as quick and efficient as possible. It's great to hear that you were provided with an excellent experience by our service team! And thanks for servicing your vehicle here!

February 13, 2019

LSU Parent helper My daughter attends LSU . The Jeep is hers to have while at school. With Indiana Parents it is very nice to know someone is taking care of her and her More

by cynkalill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saturday Service Staff
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

This is what we strive for! We are always trying to make sure everyone is taken care of no matter what reason they had to stop it. Thank you for the excellent 5-star rating and review!

February 13, 2019

Beautiful new establishment I really enjoyed the Brand new establishment very clean, spacious and modernized the customer service was helpful and friendly as always and I will be More

by ERICBATES49
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 18, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the compliments, we really do appreciate hearing the positive experiences our customers have with us. We look forward to your return for you next service appointment.

February 12, 2019

Recalls No appointment, walked in around 3:00 and walked out at 3:45 and all recalls fixed. Staff very polite and eager to assist!! Great service More

by POUMAROUXJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Duke Gronowski
Feb 14, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We are thrilled to hear our service department was not only able to complete the needed maintenance on your vehicle but also do complete it quickly! Please do not hesitate to let us know if you need any more service done to your car. We look forward to working with you again in the future!

February 11, 2019

as always very helpful, friendly, timely, & professionally This is the first time I've had the pleasure in having my truck serviced at the new location. I have visited them after they moved in but I didn't had More

by STEVEMOREAU16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller, Shelby Rainey, Chris Rainey, Jerry Watson, Steve all of them and Jerrmey in the service center., Gus Berendson
Feb 14, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you very much for taking the time to leave us this feedback and a special thank you for your continued business with us. It truly means a lot to us all at Salsbury's. We are also looking forward to your next visit in. Take care and we hope you have a great day!

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