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Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

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513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

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February 25, 2019

Excellent service! Staff was extremely helpful and customer service was great. The service members very very helpful and answered any questions I had. The mechanics did More

by MICHAELGRAVES318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Tracy, Chris
Mar 01, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the review, Michael, we're glad to hear that the team was so helpful. If you need our help again in the future, we'd love to see you back again!

February 25, 2019

Quoted wrong price and length of repair. The problem is I was quoted $420-430 and 1 1/2 hours for repair. It took 3 hrs and was $490. I wasn’t too happy about the price. I understood the tim More

by KD32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Munson.
February 25, 2019

Awesome! Quick and professional service!!! Very pleased!! I do not think I have ever gone to a service department where I was in and out so fast. I apprecia More

by ashleym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Mar 01, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We appreciate it, Ashley. Let us know if you need our help again in the future!

February 25, 2019

Service @ Salsbury Enjoyed the entire visit, got exactly what I came for! My wait wasn’t long, and my service agent, Jack, was the BEST! Love, Salsbury Dodge! More

by mswbf579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
February 21, 2019

Great team Easy in, easy out. Roger was great to work with, they had the vehicle in and out un a reasonable amount of time and handled everything perfectly. More

by nedfasullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 26, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to tell us about your experience! We're happy to hear that Roger and the rest of our service team were able to provide you with a great service experience at our dealership. We look forward to your next visit!

February 21, 2019

Excellent Unscheduled Service I decided on short notice to see if I could take my Jeep Grand Cherokee in for the oil change that was due. Brad in service said to bring it on in. More

by JIM_CALCOTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service, Jarrad Fontenot
Feb 26, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for the five-star review and for the great feedback about your experience with our Service department! We're thrilled to hear that they were able to provide you with the 100% customer satisfaction we strive for every day here at Salsbury's. We look forward to seeing you again in the future!

February 20, 2019

great service and good customer services. Great hours also. i bought a new jeep but I have been in twice for a oil change. Great service both times and great customer services. Was very well taken care of duri More

by TAMMIE.MCCON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrad Fontenot, Randy McCoy
Feb 22, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Tammie, thank you for stopping by, we're so happy to hear that the team was able to provide you with great service both times you've visited! We enjoyed working with you, and we look forward to our next opportunity to do so!

February 20, 2019

Great Service Tim was recommended to me by Advanced Windshield. Tim was thorough, honest and listened to my concerns. Not once did i have to contact him, he kept me More

by Mimsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 22, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for working with Tim and the team, Mimsi. We hope we can work for you again!

February 20, 2019

Extra key and oil leak. Mr. Roger kept me informed of what was going on with my vehicle and the options I had. I recently had surgery and he worked with me very well. He has More

by cynthiaransom227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Roger
Feb 22, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

We're glad Roger and the team were able to help out, Cynthia. If there's anything else you need in the future, please let us know!

February 20, 2019

Same day service I appreciated that the problem was diagnosed and the part was available so my jeep could be fixed on just a few hours. The text communication is s gre More

by ELLEN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 22, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

It was great working with you, Ellen, thank you for stopping by. If you need us again in the future, just let us know!

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