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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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March 04, 2019
Brake job? As I was leaving Salsbury's Dodge City I ask one of the Service mgt a question on the price on Brake jobs and he answered it for me. My question is do As I was leaving Salsbury's Dodge City I ask one of the Service mgt a question on the price on Brake jobs and he answered it for me. My question is do you have any specials on Brake jobs? And do ALL charge $250.00 dollars per axle? Thank you More
by VARMALL
Verified CustomerEmployees Worked With
Gus Berendson
March 03, 2019
Good Service My service advisor let me know that he was available to answer any questions that I had. He also called and let me know when my car was repaired. My service advisor let me know that he was available to answer any questions that I had. He also called and let me know when my car was repaired. More
by DAVISWILLIE1
Employees Worked With
Joe Williams
February 27, 2019
It was friendly service The wait wasn’t long and the service was friendly. No complaints I was comfortable in the seating area and I was given the option of what should be do The wait wasn’t long and the service was friendly. No complaints I was comfortable in the seating area and I was given the option of what should be done to my car, and not just given a price and I can’t afford it at that given time. More
by LOVELYRHONDA_2000
Employees Worked With
Not sure
February 26, 2019
audio/radio issues My wife has been to the dealership twice and they still cannot correct the problem. Apparently something has to be reprogrammed and nobody seems to k My wife has been to the dealership twice and they still cannot correct the problem. Apparently something has to be reprogrammed and nobody seems to know how to get it done. Other than the radio problem the vehicle is performing as expected and we are pleased. More
by WGOTTSEGEN
Employees Worked With
Victor Adewuyi
February 26, 2019
Friendliness shown at every step of my visit. With the new facility, I felt at ease. Roger’s followsup on the status of the service needs was remarkable. With the new facility, I felt at ease. Roger’s followsup on the status of the service needs was remarkable. More
by don70809
Employees Worked With
Roger
February 26, 2019
Awesome dealership Very helpful, had some recalls to get worked on the truck dropped it off the day before and was able to get it from the parking lot the next day fixed Very helpful, had some recalls to get worked on the truck dropped it off the day before and was able to get it from the parking lot the next day fixed. Very fast and easy to work with you on your schedule More
by SULLIVAN.CHRIS55
Employees Worked With
Joe Williams
February 26, 2019
Satisfaction. My Jeep Cherokk had a defect on the paint on the hood and the service department took care of it quickly and efficiently. Hood was repainted and looke My Jeep Cherokk had a defect on the paint on the hood and the service department took care of it quickly and efficiently. Hood was repainted and looked great. More
by Karen Perry
Employees Worked With
Jack Crowder, Darren Goza
February 26, 2019
Great, friendly service They kept in contact with me to make sure everything was satisfactory and made every accommodation I needed. From setting up my appointment to get lea They kept in contact with me to make sure everything was satisfactory and made every accommodation I needed. From setting up my appointment to get leather put in, providing a loaner, and even putting my license plate on, these guys stayed on top of it! More
by Ayoun73
Employees Worked With
Darren Goza
February 25, 2019
Unorganized,and slow. Went in Saturday morning (arrived 7:10- left 10:00am). Went in for oil change, and tire repair. Once they took my car back for service, I expected Went in Saturday morning (arrived 7:10- left 10:00am). Went in for oil change, and tire repair. Once they took my car back for service, I expected to maybe wait for an hour, which turned into almost 3. No one even came and told me what was done to my car. The cashier called me and said my car was ready. Normally someone goes over my service. Cashier seemed like she wasn’t sure what she was charging me for. I had to ask her if she was sure of my total. When I got To my car, I noticed All 4 tire pressure readings were showing really low and all at different numbers. I let The inside desk know and they asked me to wait again, so that they could take my car back again to check on my tire pressure. They brought my car back to me with the air pressure fixed. Didn’t they check that on the multi point inspection that I paid For? Everyone in the service center was really friendly, but it would have paired better if someone checked on me at least once. Nothing about the service stood out for me. The new building is beautiful, but that’s not enough for me to trust the service anymore. I will come back for one more oil change, maybe it was just an off morning? But I want to try again. More
by PHILIPRINAUDO
Employees Worked With
No one said their name to me.
February 25, 2019
Horrible Had to fight each time for them not to just clear the check engine light off and actually look for the problem. It seemed every time I came I was an i Had to fight each time for them not to just clear the check engine light off and actually look for the problem. It seemed every time I came I was an inconvenience for them. Also when you drop the vehicle off they hope you have a ride so they will not have to offer one when your vehicle has to stay after. My truck was in the shop 5 times since November and the problem was never solved. I will never own a dodge again. More
by skipperswhitetails
Employees Worked With
No certain employee
