Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Quick turnaround They installed a recall part very quickly. Nice, professional staff and great new facility. Will definitely come back for any future service needs for They installed a recall part very quickly. Nice, professional staff and great new facility. Will definitely come back for any future service needs for my Jeep. More

awesome A manager called in by service writer and my ten year old problem was fixed. Van back in half a day. Yay! I highly recommend A manager called in by service writer and my ten year old problem was fixed. Van back in half a day. Yay! I highly recommend More

Service After the fifth service trip it was taken care of. Everyone’s attention to the matter is appreciated from Victor to Roger and even the service manager After the fifth service trip it was taken care of. Everyone’s attention to the matter is appreciated from Victor to Roger and even the service manager. More

Just a complete joyful experience! I can’t explain it. But from the very beginning. Just by chance I stopped at Salisbury to get a look at their vehicles while passing through. From tha I can’t explain it. But from the very beginning. Just by chance I stopped at Salisbury to get a look at their vehicles while passing through. From that moment until now, nothing but respect for the people there. They “all” have been a privilege to speak to each and every time. The way they treat you is top notch! Also, the service has been great, only 1 follow up visit so far due to recall and minor issues, but treated 1st class. Love the new facility. Can’t hardly wait to have to buy another vehicle, lol. Just a share... Salsbury beat all the other Dodge dealerships as well, not just the brand X’s. Thank you Salsbury Team! (5* 1st Class) More

Van was miss firing they fixed it !! I would have given them a 5 star but I just felt that I had over paid for what I got done .. They had to diagnose what was wrong and it proved to be I would have given them a 5 star but I just felt that I had over paid for what I got done .. They had to diagnose what was wrong and it proved to be sparkplugs and coils ...pretty elementary stuff but the final price was high and I felt like I wAS paying for someone to learn how to diagnose this problem .. I felt like an educated tech should recognize when sparkplugs are bad.. I mean we changed those in highschool.. My van is 10 years old and they have kept it running and my wife is happy .so I will be back More

Fixing my Truck Excellent job! My truck had a problem with steering. I had it towed in to Salsbury's Chrysler Dodge Jeep Ram and they called for me to pick it u Excellent job! My truck had a problem with steering. I had it towed in to Salsbury's Chrysler Dodge Jeep Ram and they called for me to pick it up that evening! What great service!! More

FIRST-CLASS SERVICE AT A FIRST-CLASS DEALERSHIP The service department here is outstanding! A dealership is only as good as its service. That's what builds customer loyalty and makes a buyer know The service department here is outstanding! A dealership is only as good as its service. That's what builds customer loyalty and makes a buyer know the vehicle will be at its best all the time. We have a Chrysler Town and Country with Good Sam Service coverage, both we like very much, but we have had poor experiences with dealer service, until we went to Salsbury. Yes! This is the way service should be! Tim Huffstutter's handling of our car service, which was extensive and took several days, was everything any customer could ever hope to enjoy. Tim shepherded us and our car through all of it. He pays close attention to detail, gets things right the first time and sees to it that everything that needs to get done does get done, on time and at the quoted price. He is also a very nice man. No one could ask for anything more. Service operator Sherry Schiro does a lot more that just be friendly and polite on the phone when we called, which was often, day after day, because Good Sam is in Colorado, where the blizzard caused a 100-car interstate pileup, businesses had to close and the fire department was out rescuing the police stuck in the snow. Consequently, getting an authorization number for the work was a little problematic. Sherry and Sherri Falcon, who steps in as needed, are both superb representatives for the Salsbury dealerships service. Everything at Salsbury, which has recently moved into new buildings in its new location, is well-thought out and convenient for customers. Leah Salsbury is continuing her family's long-established commitment to excellence, with this and their other dealerships. Salsbury offers old, traditional values in a new setting with people we can trust. Delightful! More

Wasn’t looking to buy a new truck I took my old truck in for a problem. Had been driving this truck for several years and intended to keep it a while longer. My repairs were going to b I took my old truck in for a problem. Had been driving this truck for several years and intended to keep it a while longer. My repairs were going to be costly so I decided to look at my options with a new ride. I was placed with a salesperson that took me on a tour of the trucks that he thought would serve my needs. We reviewed several. He was extremely helpful and I settled on one. They offered me a great deal on my trade and on the new truck. I’m very pleased. More

Professional Service Each time I go to Salsbury, the staff is always professional and informative. Issues are handled quickly with accuracy. Great job and awesome service! Each time I go to Salsbury, the staff is always professional and informative. Issues are handled quickly with accuracy. Great job and awesome service! I will recommend Salsbury to anyone looking for a new or used vehicle. More