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Matt Bowers Chrysler Dodge Jeep Ram - Service Center

Baton Rouge, LA

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513 Reviews

513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center

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April 22, 2019

Satisified I was using another service dept. Friend recommended Tim at Salisbury, every since I've been using him, my jeep is always taken care of with full sati More

by Mimsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 25, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Awesome to hear! We are glad we could do a great job with the jeep and we look forward to having you back!

April 18, 2019

Service better than the competition I have been dealing with another dealer, but due to some unsatisfaction with service, I decided to bring the vehicle to Salsbury. With the new locati More

by JanlRam2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe my service advisor
Apr 22, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for giving us a chance, we're so happy that you left satisfied with the level of service you received at our store! Your feedback is very important to us, and we look forward to working with you again in the future!

April 16, 2019

Refreshing Everyone we came in contact with was very professional and caring They diagnosed our problem and have ordered the new part We have to go back when More

by Mamatisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim in service was great
Apr 19, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

That professional and caring attitude is what we strive for every day at Salsbury and we couldn't be more thrilled to hear that you received that. Thank you very much for sharing your feedback with us. We're looking forward to your next visit!

April 15, 2019

Ejo59 None, All I had was an oil change nothing out of the ordinary The wait time was not long and the new facility looked great More

by neal5199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get the service mens name
Apr 17, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're happy that we could be your dealership for routine service. We'll see you next time!

April 13, 2019

Safety recall Everyone was polite and Curtis did only what l ask in a timely manner. Would recommend this service department to friends and family great job. More

by PD39BROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sperier, Joe Williams
Apr 16, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thanks for the recommendation! Our service department works very hard to ensure that your vehicle lasts as long as possible!

April 11, 2019

Quick maintence I was greeting quickly and with a smile, Dawn took my info. and I had a feeling of trust that she would handle everything. And she did! More

by abdawnings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Roberts
Apr 15, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are glad to hear that Dawn provided you with a positive experience. Let us know if there is anything else we can help with!

April 11, 2019

Roger is awesome He could not have been more helpful with assisting me in my warranty claim, and I was most impressed with the quality of service provided by himself a More

by JVININ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 15, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for sharing! It is great to hear that Roger was so helpful assisting you with your warranty claim. If there is anything else we can help with, let us know!

April 10, 2019

Personal care, reasonable prices Jack Crowder was the service rep. We had a real conversation apart from the ostensible reason—to get an oil change. He provided information on other More

by dankrutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Crowder. Nice lady with a jade bracelet and her co worker at cashier office
Apr 12, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us and our Service Center. Jack is a real asset to our team at Salsbury and we're lucky to have him because of that personal care he provides. Please be sure to let him or anyone else at the dealership know if there's anything else we can do for you!

April 10, 2019

Fast and friendly service Friendly service advisors that are knowledgeable about warranty and repairs for my vehicle. Quickly working to correct recall on my Jeep vehicle. Woul More

by ldspencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrice Cavalier, Duke Gronowski
Apr 12, 2019 -

Matt Bowers Chrysler Dodge Jeep Ram responded

Thank you for the kind words, they truly mean a lot! We're a bunch of Jeep Freaks ourselves over here, so we were happy to get yours up and ready for the road again as quickly as possible. Thanks again!

April 08, 2019

Very friendly and knowledgeable staff but long wait I went in for an oil change and was notified by an associate that my tires and other issues were identified during the multi point inspection. Those i More

by illescasjonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Belcher
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