Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
513 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Satisified I was using another service dept. Friend recommended Tim at Salisbury, every since I've been using him, my jeep is always taken care of with full sati I was using another service dept. Friend recommended Tim at Salisbury, every since I've been using him, my jeep is always taken care of with full satisfaction. More
Service better than the competition I have been dealing with another dealer, but due to some unsatisfaction with service, I decided to bring the vehicle to Salsbury. With the new locati I have been dealing with another dealer, but due to some unsatisfaction with service, I decided to bring the vehicle to Salsbury. With the new location it has made it a lot easier for me. I will say that I was very pleased with the service I received. I will be bring all of my business to Salsbury in the future. More
Refreshing Everyone we came in contact with was very professional and caring They diagnosed our problem and have ordered the new part We have to go back when Everyone we came in contact with was very professional and caring They diagnosed our problem and have ordered the new part We have to go back when the radio comes in More
Ejo59 None, All I had was an oil change nothing out of the ordinary The wait time was not long and the new facility looked great None, All I had was an oil change nothing out of the ordinary The wait time was not long and the new facility looked great More
Safety recall Everyone was polite and Curtis did only what l ask in a timely manner. Would recommend this service department to friends and family great job. Everyone was polite and Curtis did only what l ask in a timely manner. Would recommend this service department to friends and family great job. More
Quick maintence I was greeting quickly and with a smile, Dawn took my info. and I had a feeling of trust that she would handle everything. And she did! I was greeting quickly and with a smile, Dawn took my info. and I had a feeling of trust that she would handle everything. And she did! More
Roger is awesome He could not have been more helpful with assisting me in my warranty claim, and I was most impressed with the quality of service provided by himself a He could not have been more helpful with assisting me in my warranty claim, and I was most impressed with the quality of service provided by himself and his team. More
Personal care, reasonable prices Jack Crowder was the service rep. We had a real conversation apart from the ostensible reason—to get an oil change. He provided information on other Jack Crowder was the service rep. We had a real conversation apart from the ostensible reason—to get an oil change. He provided information on other services without pressing me to take action immediately. Another employee showed me where I could use s desk for using my computer. I realize Salisbury is in business to make money. However, I felt that I was not just a commodity to be exploited. Thanks! More
Fast and friendly service Friendly service advisors that are knowledgeable about warranty and repairs for my vehicle. Quickly working to correct recall on my Jeep vehicle. Woul Friendly service advisors that are knowledgeable about warranty and repairs for my vehicle. Quickly working to correct recall on my Jeep vehicle. Would recommend to all La Jeep freak members! More
Very friendly and knowledgeable staff but long wait I went in for an oil change and was notified by an associate that my tires and other issues were identified during the multi point inspection. Those i I went in for an oil change and was notified by an associate that my tires and other issues were identified during the multi point inspection. Those items either need to be addressed now or in the near future. The associate explained to me the options I had efficiently and we were able to agree on a path forward. Overall, great customer service, the service area was very nicely kept and my ram 1500 is running great! The only reason I rated this 3 stars is because the wait was over 3 hours and i showed up 15 minutes prior to my scheduled appointment. More