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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,143 reviews
October 10, 2018
check engine light and new battery I brought my 2015 Jeep Cherokee in for a new battery. I was told the technicians would scan the vehicle to find any possible other problems. After b I brought my 2015 Jeep Cherokee in for a new battery. I was told the technicians would scan the vehicle to find any possible other problems. After being in the waiting room for over an hour I was told it was the battery. It would have to be delivered in about an hour. Ok. I left to get a bite of lunch. The vehicle was ready when I returned. As I drove away, I noticed the check engine light was still on. I turned around and brought the vehicle back to the service center. I was told there was nothing they could do about it. I would have to come back to see a specific technician and the earliest date he was available was 5 days away. I expressed concern about driving the vehicle with the check engine light on. I was told it would be ok unless it started blinking. I am on the interstate often and do not want to take the chance of being stranded. Also, for the size of Salsbury dealership, it seems there would be more than one technician who can address the variety of problems that might arise with vehicles. I was not happy with the results of my visit. The battery was changed, but obviously, the entire problem was not addressed. More
by JeepJudy
Verified CustomerEmployees Worked With
Dawn Roberts
October 09, 2018
Positive experience Both Duke and Freddie worked beyond normal business hours to ensure my needs were met. I am extremely appreciative of their commitment to getting me i Both Duke and Freddie worked beyond normal business hours to ensure my needs were met. I am extremely appreciative of their commitment to getting me in the right vehicle. More
by AYANNAGINN
Employees Worked With
Freddie Jackson, Duke Gronowski
October 09, 2018
Great customer service Made my first jeep purchase easier..great knowledge. Duke was very friendly and guaranteed me the service department after my purchase will meet my ex Made my first jeep purchase easier..great knowledge. Duke was very friendly and guaranteed me the service department after my purchase will meet my expectations. More
by PROCRAFT1957
Employees Worked With
Duke Gronowski, Meg Bloom
October 08, 2018
Recall service My vehicle needed to have a bunch of recalls taken care of. My vehicle needed to stay overnight so the parts could be ordered, but everything was take My vehicle needed to have a bunch of recalls taken care of. My vehicle needed to stay overnight so the parts could be ordered, but everything was taken care of in a professional manner and I was kept in contact the entire time. More
by jennifer.marie772
Employees Worked With
Roger
October 07, 2018
Warranty issues The service advisor was prompt on getting my vehicle looked and got back with me in a day, where another dealership said it would be 2 weeks before th The service advisor was prompt on getting my vehicle looked and got back with me in a day, where another dealership said it would be 2 weeks before they can look at it. More
by keithm2
Employees Worked With
Jerry Sperier
October 06, 2018
Exceeded Expectations Had an appointment and Roger in the service department met my expectations. This is what you want when you need service. Thank you from a loyal custom Had an appointment and Roger in the service department met my expectations. This is what you want when you need service. Thank you from a loyal customer. More
by EZ_MTTSN
Employees Worked With
Kenneth Broussard
October 05, 2018
Besides the waiting period, Everything was handled Great The reason I gave an excellent rating is because they did the job that I needed done. I had a tire That had a blowout and had to buy another tire f The reason I gave an excellent rating is because they did the job that I needed done. I had a tire That had a blowout and had to buy another tire for my jeep which was under warranty . More
by clyde_honey49
Employees Worked With
I do not know the person I delt with in the service department.
October 03, 2018
Sales person, Freddie Jackson, was outstanding. Freddie was outstanding. I was not impressed with the other employees. One person, Patrice, came into where I was speaking with Mr, Jackson, and sta Freddie was outstanding. I was not impressed with the other employees. One person, Patrice, came into where I was speaking with Mr, Jackson, and started talking without even introducing herself. Also, I do not like being spoken to in a tone of, "sweetie" I cannot rate the service department as I just our purchased my vehicle. More
by VHARRISO1957
Employees Worked With
Lee in finance, Patrice Cavalier, Freddie Jackson
October 03, 2018
Running boards and bed liner Thomas and the guys at Salisbury Dodge did an amazing job installing my new Mopar running boards on my 2018 3500 Ram. I was there first thing in the m Thomas and the guys at Salisbury Dodge did an amazing job installing my new Mopar running boards on my 2018 3500 Ram. I was there first thing in the morning and they were waiting on me! Met me out front of the service department!! They finished the work early and had me on my way home before rush hour traffic!! More
by RSJACKSO68
Employees Worked With
Thomas in the service department , Darren Goza
October 03, 2018
Best deal EVER! I gave my rating because, Salsbury’s went above and way beyond to get my family into our new Jeep. I couldn’t have asked for a better dealership. I gave my rating because, Salsbury’s went above and way beyond to get my family into our new Jeep. I couldn’t have asked for a better dealership. More
by CWB1984
Employees Worked With
Dwayne Postell, Jerry Sperier
