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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,143 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,143 reviews
October 15, 2018
Oil change Service personnel greeted me in a timely manner. Dawn was willing to listen to what I had to say and make efforts to address my needs. Overall it was Service personnel greeted me in a timely manner. Dawn was willing to listen to what I had to say and make efforts to address my needs. Overall it was a pleasant experience and I am pleased. More
by mlacoq
Verified CustomerEmployees Worked With
Freddie Jackson, Danny LaRoach, Terry Belcher
October 15, 2018
Great buying experience One of the best car buying experiences ever. I would recommend Salsbury Dodge and Terry to anyone looking for car. I didn’t feel pressured and the pro One of the best car buying experiences ever. I would recommend Salsbury Dodge and Terry to anyone looking for car. I didn’t feel pressured and the process of buying my new car was seamless and pain free! More
by gemma520
Employees Worked With
Terry Belcher
October 13, 2018
Awesome service When I tell you they were so nice and friendly we didn’t want to leave!!! Extremely nice and concerned. Mr. Terry is truly awesome. We were buying a c When I tell you they were so nice and friendly we didn’t want to leave!!! Extremely nice and concerned. Mr. Terry is truly awesome. We were buying a car for my 19 year old son and they gave him advice on how to be a responsible, respectful young man, they cared! genuinely about his future! Wow More
by Jordan12
Employees Worked With
Mr Harly , Terry Belcher
October 12, 2018
I WAS GETTING A OIL CHANGE. I WAS VERY SATIFITY WITH MY SALE PERSON FREDDIE. HE IS VERY KNOWLEDGE, COURTSEY, FRIENDLY AND WILL GO AND EXTRA MILE TO HELP ME. I WILL SEND MY FRIEND I WAS VERY SATIFITY WITH MY SALE PERSON FREDDIE. HE IS VERY KNOWLEDGE, COURTSEY, FRIENDLY AND WILL GO AND EXTRA MILE TO HELP ME. I WILL SEND MY FRIEND TO COME AND GET A 2018 GRAND JEEP. THEY ARE A VERY GOOD DRIVING VEHICLE. More
by dmjohnso
Employees Worked With
NONE, Freddie Jackson
October 11, 2018
Easy process Terry was very responsive and friendly. One of the better experiences I've had buying a car. Would recommend them to anyone looking for a vehicle. Terry was very responsive and friendly. One of the better experiences I've had buying a car. Would recommend them to anyone looking for a vehicle. More
by Smith
Employees Worked With
Dave Deason, Terry Belcher
October 11, 2018
VERY SMOOTH PURCHASE From the time I was in contact with Gus Berendson via the internet some weeks ago, to picking up my new Charger this past Monday, everything went very From the time I was in contact with Gus Berendson via the internet some weeks ago, to picking up my new Charger this past Monday, everything went very smooth. Everything was up front. The price quoted with incentives/rebates, was discussed and a purchase agreement was sent to me via email. I drove down from Memphis, arrived at 9:30A.M., and Gus met me, and the rest was all A+++. Signed all the papers, inspected the car, and Gus went over the car with me, answering questions as we went along understanding what this car can do. I was impressed. The only complaint that I do have is that the gas tank was only HALF FULL. I asked why the tank wasn't full on a new purchase, and I was told that the dealership only fills the tank to a certain amount. Kind of odd seeing that I just purchased a $40,000 + car. More
by payom1
Employees Worked With
Gus Berendson
October 10, 2018
recalls from the time i called to set appt to leaving it was easy in and the time that was quoted me for the service time was spot on. from the time i called to set appt to leaving it was easy in and the time that was quoted me for the service time was spot on. More
by blondienot40
Employees Worked With
Terry Belcher
October 10, 2018
Repair recalls on vehicle The appointment was very quick and easy to make. Staff was very professional, courteous and helpful. Even though the service was for recall parts, e The appointment was very quick and easy to make. Staff was very professional, courteous and helpful. Even though the service was for recall parts, everyone was eager to assist. I called All Star Dodge in Denham Springs, La. (just because it was closer to our house) and once I gave them the VIN number, they told me they were backed up in the service dept. to call back in 60 to 90 days. Very evident they didn't want to help out. Sad!! More
by jckpatin
Employees Worked With
Joe Williams
October 10, 2018
Frustrated They had my truck for 2 days & did not fix the problem. Several parts were replaced, tests done and no change to the problem. I've spent close to $5 They had my truck for 2 days & did not fix the problem. Several parts were replaced, tests done and no change to the problem. I've spent close to $500 & will spend no more. More
by kerygma3
Employees Worked With
Service advisor named Tim
October 10, 2018
Friendly staff, communication could be improved Staff was friendly and helpful for the most part. My car stayed there for a few days and I called several times to get an update on status of my car, Staff was friendly and helpful for the most part. My car stayed there for a few days and I called several times to get an update on status of my car, i left a couple of messages and it took almost a day to hear back from Service dept. Payment options were not offered except to apply for a Mopar creditcard, and it's not easy to come up with $4000 deposit. It was a long day with two toddlers, i had just paid the rest of the bill, got in the car and remembered that I had a coupon discount so I went back inside and the lady said the ticket was closed and couldn't do anything to get me the discount, that's very discouraging, no flexibility at all, or at least, "let me talk to my manager to see if we can help you". I had gone to Ralph Sellers before and I wasn't happy with service and answers to my technical questions so I came to this place hoping experience would be different, and yes, answers to my technical questions were answered and I was satisfied, and staff treated me with respect when I asked my silly questions, but communication and lack of help to offer getting me the discount with coupon was disappointing, especially with the amount of the bill, a little help or at least a sign of good will would had gone a long way and this Service dept. would have a loyal customer forever. More
by meBR
Employees Worked With
Service department
